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Meridian Digital Telephone IP Adapter Installation and Administration Guide
153
October 2001
Troubleshooting
Digital telephone
This section identifies some problems that can occur on the digital telephone,
and describes what to do to resolve them.
and describes what to do to resolve them.
Symptom descriptions
If you are having trouble with digital telephones, perform troubleshooting as
described in the following tables, according to whether this is a first-time
installation.
described in the following tables, according to whether this is a first-time
installation.
Symptom
What to do
There is no dial tone when
pressing either the host calling
or local calling keys and this is
a first-time installation
pressing either the host calling
or local calling keys and this is
a first-time installation
1
Ensure that the Meridian Digital
Telephone IP Adapter unit completed its
power-up cycle successfully. If it did, the
Status LED remains lit.
Telephone IP Adapter unit completed its
power-up cycle successfully. If it did, the
Status LED remains lit.
2
Verify the connections between the
telephone network and the Meridian
Digital Telephone IP Adapter unit.
telephone network and the Meridian
Digital Telephone IP Adapter unit.
3
Use Configuration Manager to verify
that the following configuration is correct
on the Meridian Digital Telephone IP
Adapter unit:
that the following configuration is correct
on the Meridian Digital Telephone IP
Adapter unit:
!
IP address
!
subnet mask
!
IP gateway
!
RLC’s IP address
4
Verify the security IDs of both the
Meridian Digital Telephone IP Adapter
unit and the RLC, if a security ID is
required to authenticate connection
attempts.
Meridian Digital Telephone IP Adapter
unit and the RLC, if a security ID is
required to authenticate connection
attempts.