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Meridian Digital Telephone IP Adapter Installation and Administration Guide
Troubleshooting
Standard 1.1
The display is blank (that is,
the time and date are not
displayed).
the time and date are not
displayed).
1
Take the digital telephone handset off
hook and dial the online SPRE code.
The Meridian Digital Telephone IP
Adapter unit attempts to connect to the
host PBX. When the connection is
established, the time and date appear.
hook and dial the online SPRE code.
The Meridian Digital Telephone IP
Adapter unit attempts to connect to the
host PBX. When the connection is
established, the time and date appear.
2
Check the IP network and ensure that:
!
it is not down
!
traffic is being routed between the
Meridian Digital Telephone IP
Adapter unit and RLC on the host
PBX
Meridian Digital Telephone IP
Adapter unit and RLC on the host
PBX
3
PING the RLC from the Meridian Digital
Telephone IP Adapter unit to verify IP
network connectivity.
Telephone IP Adapter unit to verify IP
network connectivity.
4
Restart the RLC, wait one minute, and
then restart the Meridian Digital
Telephone IP Adapter unit.
then restart the Meridian Digital
Telephone IP Adapter unit.
5
Ensure that the RLC is enabled in its
host PBX slot.
host PBX slot.
In overlay 32 on the host PBX, check
the status of the RLC, disable and enable
it, or reseat it if necessary.
the status of the RLC, disable and enable
it, or reseat it if necessary.
6
Contact your telecom administrator.
There might be problems at the host
PBX.
There might be problems at the host
PBX.
IF Symptom
THEN What to do