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Database Items and Calculations
CentreVu® CMS R3V8 Database Items and Calculations
Database Items
2-41
BH_BUSYCALLS
2
Database tables
2
The BH_BUSYCALLS item appears in the following database tables:
Trunk group tables
The number of incoming calls carried by the trunk group during the busy
hour that were given a busy signal by the switch.
hour that were given a busy signal by the switch.
This is a busy hour item.
VDN tables
The number of INCALLS that were given a busy signal by the switch
during the busy hour.
during the busy hour.
This is a busy hour item.
BH_DISCCALLS
2
Database tables
2
The BH_DISCCALLS item appears in the following database tables:
Trunk group tables
The number of incoming calls carried by the trunk group during the busy
hour that were forced to disconnect by the switch.
hour that were forced to disconnect by the switch.
This is a busy hour item.
VDN tables
The number of INCALLS that were disconnected by the switch during the
busy hour.
busy hour.
This is a busy hour item.
BH_INCALLS
2
Database tables
2
The BH_INCALLS item appears in the following database tables:
Trunk group tables
The number of incoming calls carried by this trunk group that completed
during the busy hour. BH_INCALLS includes BH_ABNCALLS,
BH_ACDCALLS, and BH_OTHERCALLS.
during the busy hour. BH_INCALLS includes BH_ABNCALLS,
BH_ACDCALLS, and BH_OTHERCALLS.
This is a busy hour item.