Справочник Пользователя для Lenovo 4424-HB6

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8.
 
 
Appendix A. Service and Support 
The following information describes the technical support that is available for your 
Product, during the warranty period or throughout the life of the product. Refer to 
your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo   
warranty terms. 
 
 
 
Online technical support 
Online technical support is available during the life of your product through the   
Lenovo Support Web site at http://www.lenovo.com/think/support. 
 
During the warranty period, assistance for replacement or exchange of defective 
components is available. In addition, if your option is installed in a Lenovo 
computer, you might be entitled to service at your location. Your technical support   
representative can help you determine the best alternative.
 
 
 
Telephone technical support 
Installation and configuration support through the Customer Support Center will 
be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the   
option has been withdrawn from marketing, Additional support offerings, 
including step-by-step installation assistance, are available for a nominal fee. 
 
To assist the technical support representative, have available as much of the   
following information as possible: 
 
Option name
 
 
Option number
 
 
Proof of purchase
 
 
Computer manufacturer, model, serial number, and manual
 
 
Exact wording of the error message (if any) 
 
Description of the problem 
 
Hardware and software configuration information for your system
 
 
If possible, be at your computer. Your technical support representative might want 
to walk you through the problem during the call.   
 
 
Worldwide telephone list 
Phone numbers are subject to change without notice. For the most current phone 
Numbers, go to http://www.lenovo.com/think /support and click Support phone 
list.