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Chapter 5: System Maintenance 
5.2.2  Notes on Controller Module Maintenance 
•  The controller module contains a DIMM module.  It is not recommended to re-
use the DIMM module extracted from a failed controller unless you have a 
similar RAID subsystem that can be used to test the module.  You can contact 
your vendor for sending the failed controller in for repair.   
•  When replacing the controller module, it must be remembered that the controller 
board is one of the most sensitive components in the subsystem. All previously 
stipulated safety precautions (see Chapter 2) must be strictly adhered to. Failure 
to adhere to these precautions can result in permanent damage to the controller 
board, resulting in lengthy delays.  
•  Prior to replacing the controller module, it is imperative for your own safety to 
be sure no power is being supplied to the system. 
5.2.3  Removing the Controller Module 
To remove the controller module: 
 
Step 1.  Stop host I/Os or host applications to avoid losing data or causing 
data inconsistency.  
 
Step 2.  Turn the subsystem power off: If possible power off the subsystem in 
the way described in Chapter 4.  If it is not possible to do this turn off 
both PSU modules and disconnect the power cords.  
 
Step 3.  Disconnect all cables: There may be a number of different cables 
attached to the controller module. These cables could include SCSI 
cables for host connections, an RS-232C (audio jack) cable for serial 
port connection, and an Ethernet cable for network connection. Prior 
to removing the controller module, all these cables should be 
removed. 
 
Step 4.  Loosen the retention hand screws: Hard screws are located on both 
sides of the RAID controller’s faceplate.  Press these screws and use a 
Phillips screwdriver to loosen them so that the controller can be 
removed from chassis.  (See Figure 5- 1
 
Replacing Controller Module Components
 
5-3