Справочник Пользователя для Bixolon SRP-F310/312

 

 

7-2-1 Printing Quality Problems 
 

Problem 

Probable Cause 

Level

Checkpoint 

Action 

Foreign substance on the 

head surface 

A 

Check the foreign 

substance on the head 

surface 

Remove the foreign 

substance with a 

cleaning pen 

Head surface is damaged 

B 

Check the damage of the 

head surface such as dents 

Replace the head 

Internal IC of the head is 

damaged 

B 

Damage of the internal IC 

of the head 

Replace the head 

Certain parts 

are printed 

with vertical 

white lines 

Vertical scratched trace on the 

paper 

A 

Check whether there are 

obstructions such as 

bumps 

Remove the 
obstructions 

Certain parts 

are printed 

with vertical 

black lines 

Damage to the internal IC of 

the head 

B 

Damage of the internal IC 

of the head 

Replace the head 

Irregular feeding 

B 

Check for damage to the 

gears and for foreign 

substances in the gear 

profile 

 

Replace the gears 

or remove the 

foreign substance 

Feeding motor failure 

B 

Check whether the motor 

runs smoothly without load 

Replace the motor

Horizontal 

black lines 

are 

generated or 

the vertical 

width of the 

characters is 

reduced 

Roller rotation is not smooth 

A 

Check whether oil remains 
in the bearings holding the 

roller 

 

Add oil for the 

bearings 

Roller and the head are not 

attached properly 

A 

Cover is not completely 

closed 

Open the cover, 

then and 

completely close it

The spring pushing the head is 

not strong enough 

B 

Check whether the screws 

mounting the spring are 

loose 

Fasten the screws

Overall 

printing 

density is low 

Head surface is damaged 

B 

Check for abrasions on the 

head surface 

Replace the head