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Troubleshooting
Your server does not recognize a SCSI drive 
Make sure that the SCSI controller is enabled in the BIOS Setup utility.
Reinstall the device driver. For more information, see Using Your System Companion 
CD
.
Change the drive’s SCSI address to one that is not being used by your server. For 
more information about SCSI device configurations, see your drive’s 
documentation.
Run SCSI Verify in the SCSI BIOS. For more information about the SCSI BIOS, see 
the SCSI controller’s documentation.
Reseat the drive.
Open your server and reseat the drive controller card. Also make sure that the 
controller card and power cables are connected to the drive. For more information, 
see 
 or your controller card’s 
documentation.
Make sure that the power cable and SCSI cable are attached securely to the drive 
cage.
Make sure that the last device on the SCSI cable is correctly terminated. For more 
information about SCSI device configurations, see the device’s documentation.
Use a different SCSI cable.
You are having problems with a SATA drive
For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the 
BIOS has recognized the drive.
Make sure that the power cable and SATA cables are attached securely to the drive 
cage.
If the drive is not detected, try a different SATA port.
Try swapping SATA cables between drives to determine if the cable is defective.
Try listening to the drive to determine if the drive is spinning up. If not, the drive 
may be defective.
The master boot record is corrupted
In a Windows network operating system, repair the master boot record using FDISK.
To repair the master boot record:
At a DOS command prompt, type fdisk/mbr, then press E
NTER
.