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Page 24
 
 
Edge 120 Digital Executive Telephone User Guide
 
Hold – Exclusive 
FEATURE + HOLD
 
When using the feature button and the hold button together, you may 
place an outside call on private/exclusive hold. The held line will 
appear in use at other extensions. 
Operation 
While connected on an outside line, press 
FEATURE and then press 
HOLD
NOTE
 
Also see Hold Key Lamp Indicators on page 36. 
Hold Reminder 
The system provides a programmable timer to remind you that a call 
has been left on System or Exclusive Hold. When Hold Reminder is 
enabled, you will hear one ring tone repeated each time the selected 
time expires. 
Holding Call Answer – Select 
HOLD
 
Holding Call Answer allows you to place call on hold and retrieve calls 
from hold by simply pressing the 
HOLD button. When multiple calls are 
holding at an extension (also see page 36), Holding Call Answer will 
access the outside line that has been holding the longest while placing 
the current call on hold. 
Holding Call Answer works for all outside lines regardless of the 
extension outside line button programming. It is possible to handle 
calls that do not appear (no button) at an extension via Holding Call 
Answer. 
Operation 
1.  When one or multiple calls are holding at your extension, press
 
HOLD
2.  The oldest holding call is connected. 
3. Press 
HOLD again to place this call on hold. 
4. Press 
HOLD again to answer the next oldest holding call. 
5.  Repeat as required for any calls on hold at your extension. 
NOTE
 
Also see Hold Key Lamp Indicators on page 36