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Enforced Client Product Guide
Using the Firewall Protection Service
Configuring policies for firewall protection
5
Select a firewall protection mode 
Specify how the firewall protection service responds to suspicious activity on client computers. 
„
Protect
: It blocks the suspicious activity. 
„
Prompt
: It displays a dialog box with information about the detection, and allows the user to 
select a response. This option is the default. 
„
Report
: It reports suspicious activity to the SecurityCenter and takes no additional action. 
For all modes, detections are reported to the SecurityCenter, where you can view information 
about them in reports. 
Tip
To specify a response to firewall detections: 
On the 
Groups + Policies
 page, click 
Add Policy
 (or click 
Edit
 to modify an existing policy). 
Click the 
Desktop Firewall 
tab, select a 
Firewall Protection Mode
, then click 
Save
Use the following table to determine how policy options are implemented in the different 
protection modes. 
Note
Learn mode 
Report
 mode can be used as a “learn mode” to help you determine which applications to allow 
). In 
Report
 mode, the firewall protection 
service tracks but does not block unrecognized Internet applications. You can review detected 
applications in the 
Unrecognized Programs
) and approve those that are appropriate for your policy. When you no longer see 
applications you want to allow in the report, change the policy setting to 
Prompt
 or 
Protect
 mode. 
To prevent popup prompts from appearing on client computers when applications are detected, 
and for highest security, we recommend using 
Protect
 mode.
 
Mode 
Behavior of protection service 
Report 
„
No user prompts. 
„
Detections reported to SecurityCenter. 
„
Administrator can select allowed applications, which are not reported as 
detections. 
„
Can be used as a 
Prompt 
„
Users prompted about detections. 
„
Detections reported to SecurityCenter. 
„
Administrator can select allowed applications. These applications are not 
reported as detections, and users are not prompted for a response to them. 
„
Users can approve additional applications in response to prompts. These are 
reported to SecurityCenter. 
Protect 
„
Users not prompted about detections. 
„
Users notified about deleted or quarantined applications. 
„
Detections reported to SecurityCenter. 
„
Administrator can select allowed applications. These applications are not 
reported as detections. 
If the policy is changed from 
Prompt
 mode to 
Protect
 mode or 
Report
 mode, the firewall 
protection service does not save user settings for allowed applications. If the policy is then 
changed back to 
Prompt
 mode, users need to specify allowed applications again.