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Concord
14
Regular user codes can be changed in User Programming and are easily deleted from the system 
when no longer necessary.
Programming Access Codes 
The code you use to enter User Programming determines which features such as codes and code 
attributes you’ll be able to change.
A user code can be given certain attributes which limit what the user can do within the system. 
Attributes may be changed by you, or by a dealer over the phone using downloading software.
The User Sheets in Appendix A provide a location for you to record the actual user codes and the 
attributes of each. If you need assistance in changing any code attributes contact your dealer.
Access Code Integrity
To preserve the integrity of your system, keep access codes confidential and delete extra codes as 
soon as they are no longer needed.
We recommend that you avoid using obvious code patterns such as 
1234,
 
1111
2222
, etc.
System Master Code Privileges
Using the System Master code to enter User Programming allows you to:
Change the System Master code.
Change or delete the Partition Master code in the current partition.
Change or delete Regular User codes in the current partition.
The default System Master code is 
1234
. It is important that you change this default and write 
the new code on the User Sheets in Appendix A.
Partition Master Code Privileges
Using the Partition Master code to enter User Programming allows you to:
Change the Partition Master code in the current partition.
Change or delete the Regular User codes in the current partition.
There is not a default Partition Master code. Write partition master codes on the User Sheets in 
Appendix A.
Regular User Code Privileges
You cannot enter User Programming with a Regular User code.
The Touchpad Tamper Feature
The installer can program your system to send a Police alarm in the case of possible touchpad 
tampering.
If more than 40 keys are pressed when the system asks for a code, and those keystrokes are not 
part of a valid access code, a siren will sound. Talk to your installer or see Appendix A “Touch-
pad Information” on page 43 to see if this feature is enabled.
Changing or Erasing User Codes
A Touchtone phone can be used to change or erase user codes, but alphanumeric or fixed display 
touchpads work much better because of their extensive feedback. See Appendix C for phone pro-
gramming instructions.
Changing a User Code
Note  
To change System and Par-
tition Master codes please 
see Appendix C: “Using Pro-
gramming Menus”.
To change or assign a user code:
1. Enter the programming menus by pressing 
9
 + System or Partition Master 
CODE
.
2. Press 
030
 nnn 
0
 where nnn is the user 000 through 229.
3. Enter the desired 4-digit code, then #.
4. Press 
*
 
+
 
00
 
+
 
#
to exit the programming menus.