Справочник Пользователя для KitchenAid KFRU368T

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Drawer does not slide properly
Has the drawer been mounted properly on the slides?
See “Warming Drawer Care” section.
Has the drawer been overloaded?
The weight inside the drawer should not exceed 
100 lbs (45 kg).
Is the drawer load uneven?
Redistribute the food to balance the weight evenly.
Excessive moisture on the drawer
Did you preheat the drawer?
Preheat the drawer before each use. See “Warming Drawer 
Use” section.
Is the MOIST-DRY setting correct?
Set the MOIST-DRY slide to DRY to vent the moisture.
Cooking results not what expected
The exterior of beef and pork may become very dark, but not 
burnt. This is normal. The interior will remain tender and juicy. 
Poultry will also darken, especially in areas not covered by 
skin.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you 
use only factory specified parts. These factory specified parts will 
fit right and work right because they are made with the same 
precision used to build every new KITCHENAID
®
 
appliance. 
To locate factory specified parts in your area, call us or your 
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free: 
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and service 
companies. KitchenAid designated service technicians are 
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with 
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Access Door Kits
27" (68.6 cm): Order Part Number KBAU272TSS
30" (76.2 cm): Order Part Number KBAU302TSS
36" (91.4 cm): Order Part Number KBAU362TSS
48" (121.9 cm): Order Part Number KBAU482TSS
Vinyl Grill Covers 
Built-in models:
36" (91.4 cm): Order Part Number 8212705
48" (121.9 cm): Order Part Number 8212706  
Freestanding models:
36" (91.4 cm): Order Part Number 8212702 
48" (121.9 cm): Order Part Number 8212703
Positioning Rack
Order Part Number 8723277
1/2 Size Serving Pan
Order Part Number 8171421
1/3 Size Serving Pan
Order Part Number 8171422
KitchenAid
®
 Stainless Steel Cleaner and Polish
Order Part Number 4396920
All Purpose Appliance Cleaner
Order Part Number 31662
Heavy Duty Degreaser
Order Part Number 31552
In Canada
Call the KitchenAid Canada Customer Interaction Centre toll free: 
1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors and service 
companies. KitchenAid Canada designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid 
Canada with any questions or concerns at:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.