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Справочник Пользователя для Mitsubishi Electronics SW2D5C-GTD2-E

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8.4   Troubleshooting for Print
   
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8.4 Troubleshooting for Print
8.5 Troubleshooting for File Save Problems
Problem
Definition and cause
Corrective action
GT SoftGOT1000 does 
not output data to a printer 
even when the hard copy 
is executed from a 
monitor screen with [Print 
to printer (Hard Copy 
Function)] enabled.
Printing is disabled due to a problem in 
the printer.
• Select [Project]
[Print Setup] on GT SoftGOT1000 
to check the settings of the printer.
• Print a test page from Windows to check the settings of 
the printer.
• Check if the printer is powered on and online.
• Install the printer driver again.
The output target in the hard copy 
setting of the project data is set to [File].
Open the project data with GT Designer2, and select 
[Printer] for [Target] in the hard copy setting.
Problem
Definition and Cause
Corrective action
No files are output when 
the hard copy command 
is executed from the 
monitor screen of the GT 
SoftGOT1000.
The file cannot be saved due to 
problems with the output destination 
disk.
• Confirm that the folder that is designated as a virtual 
drive does exist.
• Check the access right for the folder that is designated 
as a virtual drive.
• Confirm that there is enough free space in the folder 
that is designated as a virtual drive.
The file cannot be saved, since file 
number external control device value is 
set to a value outside of the range 1 to 
9999.
• Confirm that the file number external control device 
value is set to a value in the range 1 to 9999.