Справочник Пользователя для Philips HD7822

Problem

Solution

You have used the SENSEO

®

 coffee machine at an altitude higher than 

2200 metres above sea level. This has caused the water in the machine 

to start boiling before it has reached the required temperature, which 

prevents the machine from functioning properly. Switch the machine off 

and no longer use it at altitudes higher than 2200 metres above sea level.

The SENSEO

®

 coffee 

machine does not produce 

coffee when used for the 

first time.

You have not yet flushed the coffee machine. When you use the machine 

for the first time, you have to flush it before you start brewing coffee 

(see chapter ‘Preparing the machine for use’).

The indicator light continues 

to blink rapidly.

Make sure that:

the water reservoir has been properly placed;

there is enough water in the water reservoir (i.e. above the q MIN level 

if you want to brew 1 cup);
the ambient temperature is not lower than 10 °C. If it is, the machine will 

not function properly.

Type HD7824 only: the 

2-cup button qq cannot be 

operated.

Make sure that there is enough water in the water reservoir for brewing 

2 cups of coffee. If the light ring around the 2-cup button qq is out, 

there is not enough water in the water reservoir for brewing 2 cups.

Water leaks from the coffee 

machine.

Make sure that:

the lid is properly closed (the lever must be properly locked);
the water reservoir has not been filled beyond the MAX level;
the sieve in the centre of the pod holder is not clogged. If it is, unclog the 

sieve by holding the pod holder under a running tap. If necessary, you can 

use a washing-up brush or a pin to unclog the sieve;
the coffee pod has been put properly in the centre of the pod holder;
the sealing ring has not got stuck under the edge of the water 

distribution disc (see figure 1 at the beginning of these instructions for 

use).
the water drops on the worktop are not the result of placing or 

removing the water reservoir or removing used coffee pods.
you do not remove the water reservoir when the coffee machine is 

heating up. This may cause water that normally ends up in the water 

reservoir to leak out of the machine.
In all other cases, contact the Philips Customer Care Centre in your 

country.

The coffee spout cannot be 

taken out of the machine.

The coffee spout can only be taken out after the coffee collector has 

been removed.

The lid cannot be opened.

A vacuum may have temporarily formed under the lid.
Switch the machine off. Pull the lever up as far as it will go and wait 24 

hours before opening the lid. You may need to use quite some force.

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