Справочник Пользователя для 3com Switch 4500G 24-Port Switch 4500G 48-Port Switch 4500G PWR 24-Port Switch 4500G PWR 48-Port
C
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BTAINING
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UPPORT
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3C
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eSupport.3com.com
.
You must have a user name and password
to access these services, which are described in this appendix.
Register Your
Product to Gain
Service Benefits
Product to Gain
Service Benefits
To take advantage of warranty and other service benefits, you must first
register your product at:
register your product at:
3Com eSupport services are based on accounts that are created or that
you are authorized to access.
you are authorized to access.
Solve Problems
Online
Online
3Com offers the following support tool:
■
3Com Knowledgebase — Helps you to troubleshoot 3Com
products. This query-based interactive tool is located at:
products. This query-based interactive tool is located at:
It contains thousands of technical solutions written by 3Com support
engineers.
engineers.
Purchase Extended
Warranty and
Professional
Services
Warranty and
Professional
Services
To enhance response times or extend your warranty benefits, you can
purchase value-added services such as 24x7 telephone technical support,
software upgrades, onsite assistance, or advanced hardware
replacement.
purchase value-added services such as 24x7 telephone technical support,
software upgrades, onsite assistance, or advanced hardware
replacement.
Experienced engineers are available to manage your installation with
minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and ensure the
minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and ensure the