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Maintenance
Cleaning
110
P1062653-002 Rev. A
ZD500 Series™ Thermal Transfer Printer User’s Guide
1/16/2014
Cleaning
When you clean the printer, use one of the following supplies that best suits your needs:
You can obtain cleaning supplies at 
.
The cleaning process takes just a couple of minutes using the steps outlined below.
Cleaning Supplies
Order 
Quantity
Intended Purpose
Cleaning pens  (105950-035)
Set of 12
Clean printhead
Cleaning swabs (105909-057)
Set of 25
Clean media path, guides and sensors
Printer Part
Method
Interval
Printhead
Let the printhead to cool for a minute, then use a 
new cleaning pen to swab the dark line on the 
printhead cleaning from the center to the outside 
edges of the printhead. 
See 
When using ribbon: 
after every roll of 
ribbon; when using 
direct thermal: after 
every roll of media.
Platen roller
Remove the platen roller to clean. Clean the 
roller thoroughly with 90% medical-grade 
alcohol and a cleaning swab or lint-free cloth. 
See 
As needed.
Peel bar
Clean it thoroughly with 90% medical-grade 
alcohol and a fiber-free cleaning swab.
Let alcohol dissipate and the printer dry 
completely.
Media path
Cutter Option
The cutter blade mechanism does not require 
maintenance cleaning. DO NOT Clean the blade 
or mechanism with solvents or WD-40. This 
blade has a special coating to resist adhesives 
and wear.
Exterior
Water-dampened cloth.
As needed.
Interior
Gently brush out printer.
Caution • 
Adhesives and media material can over time transfer onto the printer 
components along the media path including the platen and printhead. This build-up can 
accumulate dust and debris. Failure to clean the printhead, media path and platen roller 
could result in inadvertent loss of labels, label jams and possible damage to the printer.
Important • 
Using too much alcohol can result in contamination of the electronic 
components requiring a much longer drying time before the printer will function properly.