Справочник Пользователя для Zebra Technologies ZD500
129
Troubleshooting
Ribbon Problems
1/16/2014
ZD500 Series™ Thermal Transfer Printer User’s Guide
P1062653-002 Rev. A
Ribbon Problems
identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 3 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
ribbon
Darkness setting too high.
1. Reduce the darkness setting. See
- DARKNESS for how to
change the darkness setting.
2. Clean the printhead thoroughly. See
and
The ribbon is coated on the
wrong side and cannot be used
in this printer.
wrong side and cannot be used
in this printer.
Replace the ribbon with one coated on the
correct side. For more information, see
correct side. For more information, see
Wrinkled ribbon
Ribbon was loaded incorrectly.
Load the ribbon correctly. See
.
The printhead or platen roller
may be installed incorrectly.
may be installed incorrectly.
Call a service technician.
The printer does not
detect when the
ribbon runs out.
detect when the
ribbon runs out.
You maybe using non-approved
media.
media.
Get Zebra approved ribbon with a reflective
ribbon trailer.
ribbon trailer.