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Print Operations
Replacing Supplies
86
P1062653-002 Rev. A
ZD500 Series™ Thermal Transfer Printer User’s Guide
1/16/2014
Replacing Supplies
If labels or ribbon run out while printing, leave the printer power on while reloading (data loss 
results if you turn off the printer). After you load a new label or ribbon roll, press the Feed 
button to restart.
Always use high quality, approved labels, tags and ribbons. If adhesive backed labels are used 
that don’t lay flat on the backing liner, the exposed edges may stick to the label guides and 
rollers inside the printer, causing the label to peel off from the liner and jam the printer. 
Permanent damage to the printhead may result if a non-approved ribbon is used as it may be 
wound incorrectly for the printer or contain chemicals corrosive to the printhead.
Adding a New Transfer Ribbon
If ribbon runs out in the middle of a print job, the indicator lights red and the printer waits for 
you to add a fresh roll.
1.
Keep the power on as you change ribbon.
2.
Open the top cover, then cut the used ribbon so you can remove the cores.
3.
Load a new ribbon roll and empty ribbon core. If necessary, review the Ribbon Loading 
steps. Note: Do Not Use ribbon cores with damaged notch. The notches should have 
square corners.
4.
Close the top cover.
5.
Press the Feed button to restart printing.
Replacing a Partially Used Transfer Ribbon
To remove used transfer ribbon, perform the following steps.
1.
Cut the ribbon from the take-up roll.
2.
Remove the take-up roll and discard used ribbon.
3.
Remove the supply roll and tape the end of any fresh ribbon to prevent it from 
unwrapping. When reinstalling a partially used supply roll, tape the cut end onto the 
empty take-up roll.