Справочник Пользователя для OKI PAGE 10I

OKIPAGE

10i

User’s Guide

➦

Problem Solving

Software Problems

Software controls printing features. Make sure you have selected the
correct printer driver in your software. See your software application
documentation for more information.

Symptom:

Blank pages appear between printed pages.

Problem:

Number of lines per page in software is not equal to
number of lines per page of printer.

Solution:

Many software packages assume 66 lines per page; your
printer default is 60. Adjust software accordingly, or set
LINES/Pg in Menu 1 to equal lines per page in software.

Symptom:

Cannot get justified right margin with a proportionally
spaced font.

Problem:

Right justification with proportional fonts is a software
feature.

Solution:

Check your software manual to see if this feature is
supported.

Symptom:

Control codes not operating correctly.

Problem:

Incorrectly entered control codes.

Solution:

Check for confusion of letter l with number 1, letter O
with number 0; make sure you are using upper/ lower
case correctly; make sure font is specified correctly and
is available.

Symptom:

Data sent to printer does not print, but DATA message
appears.

Problem:

A form feed has not been sent.

Solution:

Press the ON-LINE button to take the printer off-line,
then press the FORM FEED button to eject the final
page, or send a form feed command (decimal character
12). If desired, set AUTOEJCT in MENU2.

Symptom:

Data is sent to printer, but nothing happens. ON-LINE
message appears.

Problem:

Wrong interface cable.

Solution:

Use correct cable. If optional Serial I/F is installed,
make sure RS232C Serial is selected in the Level 1 menu
and RS232C Serial settings in Level 2 menu are correct.

Symptom:

Last page of document not printed.

Problem:

No form feed provided at end of document.

Solution:

Press the ON-LINE button to take the printer off-line,
then press the FORM FEED button to eject the final page
or send the form feed code (decimal character 12). If
desired, set AUTOEJCT in MENU 2.

Symptom:

First line on page won’t print.

Problem:

Tops of letters extend into unprintable area, so none of
them print.

Solution:

Set your software to print within the printable area.

Symptom:

Parts of control codes are printed at the beginning of
documents.

Problem:

Command sent is not a true printer command, generally
because the ESC character was not sent.

Solution:

Before sending control codes through an application,
make sure the ESC character can be entered, and is
entered properly.

Symptom:

Parts of documents are missing at the edges of the
printed sheet.

Problem:

Software is attempting to print beyond the printer’s
maximum image area.

Solution:

Adjust software page margins to printer’s maximum
margins (8" X 10” for standard sheets).