Руководство Пользователя для Samsung CLP-350

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<Troubleshooting>
Wrinkles or creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See 
• Turn the stack of paper over in the tray. Also 
try rotating the paper 180° in the tray.
Back of printouts 
are dirty
Check for leaking toner. Clean the inside of 
the machine. Contact a service 
representative.
Black pages
• The toner cartridge may not be installed 
properly. Remove the cartridge and reinsert 
it.
• The toner cartridge may be defective and 
need replacing. Remove the toner cartridge 
and install a new one. (See "Replacing the 
toner cartridge" on page 6.4.)
• The machine may require repair. Contact a 
service representative.
Loose toner
• Clean the inside of the machine. Contact a 
service representative to clean the inside of 
the machine. After cleaning the inside of the 
machine, if you still have the same 
problems, contact a service representative.
• Check the paper type and quality. (See 
• Remove the toner cartridge, and then install 
• If the problem persists, the machine may 
require repair. Contact a service 
representative.
Condition
Suggested solutions
Common Windows problems
Character Voids
Character voids are white areas within parts of 
characters that should be solid black:
• You may be printing on the wrong surface of 
the paper. Remove the paper and turn it 
around. 
• The paper may not meet paper 
Horizontal stripes
If horizontally aligned black streaks or smears 
appear:
• The toner cartridge may be installed 
improperly. Remove the cartridge and 
reinsert it.
• The toner cartridge may be defective. 
Remove the toner cartridge and install a 
new one. (See "Replacing the toner 
cartridge" on page 6.4.)
• If the problem persists, the machine may 
require repair. Contact a service 
representative.
Curl
If the printed paper is curled or paper does not 
feed into the machine:
• Turn the stack of paper over in the tray. Also 
try rotating the paper 180° in the tray. 
• Change the printer option and try again. Go to 
printer properties, click Paper tab, and set paper 
type to Thin. Refer to the Software Section for 
details.
An unknown image 
repetitively appears 
on the next few 
sheets or loose 
toner, light print, or 
contamination 
occurs. 
You machine is probably being used at an 
altitude of 1,000 m (3,281 ft) or above. The 
high altitude may affect the print quality from 
loose toner or light imaging. You can set this 
option through Printer Settings Utility or the 
Printer
 Tab in printer driver’s properties. See 
Condition
Suggested solutions
“File in Use” 
message appears 
during installation.
Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.
“Error Writing to 
LPTx” message 
appears.
• Ensure that the cables are connected 
correctly and the machine is on.
• If bi-directional communication is not turned 
on in the driver, it will also cause this 
message.
Condition
Suggested solutions