Справочник Пользователя для Emerson IM-106-4050

IM-106-4050 Original Issue
March 2006

OxyBalance Oxygen Display

and Averaging System

http://www.processanalytic.com

If factory repair of defective equipment is required proceed as follows:

1. Secure a return authorization from an Emerson Process Management 

Sales Office or Representative before returning the equipment. 
Equipment must be returned with complete identification in accordance 
with Emerson Process Management instructions or it will not be 
accepted.

In no event will Emerson Process Management be responsible for 
equipment without proper authorization and identification.

2. Carefully pack defective unit in a sturdy box with sufficient shock 

absorbing material to ensure no additional damage will occur during 
shipping.

3. In a cover letter describe completely:

a. The symptoms that determined the equipment is faulty.
b. The environment in which the equipment was operating (housing, 

weather, vibration, dust, etc.).

c. Site from which equipment was removed.
d. Whether warranty service or nonwarranty service is requested.
e. Complete shipping instructions for the return of the equipment.
f. Reference the return authorization number.

4. Enclose a cover letter and purchase order and ship the defective 

equipment according to instructions provided in an Emerson Process 
Management Return Authorization, prepaid, to:

Emerson Process Management
RMR Department
6565P Davis Industrial Parkway
Solon, Ohio 44139

If warranty service is requested, the defective unit will be carefully 
inspected and tested at the factory. If failure was due to conditions listed 
in the standard Emerson Process Management warranty, the defective 
unit will be repaired or replaced at Emerson Process Management’s 
option, and an operating unit will be returned to the customer in 
accordance with shipping instructions furnished in the cover letter.