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Connections
 91
Connecting the Phone Line
C
ONNECTING
 
THE
 P
HONE
 L
INE
You must keep the receiver connected to an active telephone line to order Pay-Per-View 
programs, use all of the DishHOME Interactive features, or use other services from DISH 
Network with your remote control.
Note: You may be able to use a wireless modem jack. However, this may not support all 
the features of this receiver, such as Caller ID. See www.dishnetwork.com for compatible 
modem products. If you have a Digital Subscriber Line (DSL), you may have to install a 
DSL filter between the receiver’s back panel Phone Jack and the telephone wall jack to 
successfully connect with DISH Network. You can obtain a filter from your DSL provider.
Phone Line Connection
Connect a telephone cable with a standard RJ-11 connector between the receiver’s back 
panel P
HONE
 connection and an active telephone connection as shown below.
Note: Do not connect the phone line to the E
THERNET
 connection. If you accidentally 
connect the phone line to the E
THERNET
 port, all phones in your home may stop 
functioning.
Phone Connection Recommendations for VoIP
If you have a VoIP (Voice over Internet Protocol) phone service, the following tips may 
help improve the chances of the satellite receiver successfully connecting to DISH 
Network using the VoIP phone service.
Note: Not all VoIP services will function with the receiver.
Manually set the VoIP equipment for the proper bandwidth, to the highest bandwidth 
possible, using the VoIP equipment’s instructions.
Use other settings or connections suitable for modems or fax machines.
For Vonage VoIP customers only, using the phone prefix *99 in the phone systems 
setup can allow the VoIP connection to switch to its highest possible bandwidth. 
Follow the steps in Phone System Setup, below, to enter a phone prefix.
Phone Jack
Optional
Phone Coupler
Phone 
Y-Adapter
Phone Jack
Optional
Phone Coupler