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 NS-24LD100A13 Insignia 24" LCD TV/DVD Combo
www.insigniaproducts.com
Remote control
General
The picture has a few bright 
or dark spots.
A few bright or dark spots on an LCD screen is 
normal. It does not affect the operation of 
your TV/DVD combo.
Good picture, but no sound.
 
Increase  the  volume.
Make sure that the sound is not muted.
Make sure you do not have headphones 
connected. When headphones are connected, 
no sound comes from the TV/DVD combo 
speakers.
Make sure that the correct audio mode is 
selected.
Make sure that the audio cables are connected 
correctly and securely to your TV/DVD combo.
Make sure that the antenna or cable TV is 
connected correctly and securely. See 
 
or “
on page
If you are using an antenna, the digital channel 
signal may be low. To check the digital channel 
signal strength, see “
.
The audio cable(s) you are using may be bad. Try 
a new set.
Poor picture.
Make sure that the room is not too bright. Light 
reflecting off the screen can make the picture 
difficult to see.
If an S-VHS camera or a camcorder is connected 
while another connected device is turned on, 
the picture may be poor. Turn off one or more 
devices.
Good sound but poor color.
 Adjust the contrast, color, and brightness 
settings. See “
” on 
page
Audio noise.
Other devices (for example, a surround sound 
receiver, external speakers, fans, or hair dryers) 
may be interfering with your TV/DVD combo. Try 
turning off one device at a time to determine 
which device is causing interference. After you 
have determined which device is causing 
interference, move it further from the TV/DVD 
combo to eliminate the interference.
No output from one of the 
speakers.
Adjust the audio balance. See “
.
Make sure that the audio cables are connected 
correctly and securely to your TV/DVD combo.
After images appear.
Do not display a still image, such as a logo, 
game, or computer image, for an extended 
period of time. This can cause a permanent 
after-image to be burned into the screen. This 
type of damage is not covered by your warranty.
Problem
Solution
Problem
Solution
Remote control does not 
work.
Make sure that the power cord is correctly 
connected to your TV/DVD combo and a power 
outlet.
Make sure that there are no obstructions 
between the remote control and the remote 
control sensor on the front of the TV/DVD 
combo.
Point the remote control directly at the remote 
control sensor on your TV/DVD combo. For the 
location of the remote control sensor, see 
” on page
The supplied batteries are wrapped tightly in 
clear plastic. Make sure that you have removed 
this plastic from the batteries.
Make sure that the batteries are installed 
correctly. See “
” on page
.
Replace dead batteries with new batteries. See 
” on page
.
Trouble programming your 
existing universal remote 
control.
See instructions and a table of common codes in 
” on page
.
Codes are subject to change. For up-to-date 
codes, go to 
www.insigniaproducts.com/remotecodes 
Replace dead batteries with new batteries. See 
” on page
.
Refer to the User Guide that accompanied your 
universal remote control and contact the 
manufacturer if problems persist.
Problem
Solution
No power.
Make sure that the power cord is correctly 
connected to your TV/DVD combo and a power 
outlet.
Unplug the power cord, wait 60 seconds, then 
plug the cord back in and turn on your TV/DVD 
combo.
Other devices (for example, a surround sound 
receiver, external speakers, fans, or hair dryers) 
may be interfering with your TV/DVD combo. Try 
turning off one device at a time to determine 
which device is causing interference. After you 
have determined which device is causing 
interference, move it further from the TV/DVD 
combo to eliminate the interference.
“No signal” error 
message is displayed.
Press INPUT and make sure that you have 
selected the correct input for the device or 
service you are trying to use.
If you are using a cable or satellite box, use the 
remote that came with that box to change 
channels.
Make sure that you have the correct input 
selected to view channels from the cable or 
satellite box.
After Auto Channel 
Search, there are no 
channels.
Reception can vary by channel depending on the 
broadcast power level of a given station. Contact 
your cable or satellite TV provider. 
Make sure that the antenna or cable/satellite TV 
is connected securely to your TV/DVD combo. 
Try replacing the cable between the 
antenna/cable or cable/satellite box and your 
TV/DVD combo.
NS-24LD100A13_12-0375_MAN_V1_ENG.book  Page 46  Wednesday, September 19, 2012  12:46 PM