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Appendices 
71
Appendix E:  Troubleshooting
Reset Name
When to Use
How to Use
Resulting Action
Format
When the picture shape 
seems incorrect, use 
FORMAT to change the 
shape of the picture.
Press the 
FORMAT key to cycle through the 
available formats to find the best format 
for the current picture.
The last-used format for a signal 
type is memorized for each input.  
The next time the same input and 
the same signal type is viewed, the 
last-used format will be recalled.
PerfectColor™ 
and PerfecTint™ 
Reset
(for the single 
input currently 
being watched)
When the color intensities 
seem out of balance, 
use the PerfectColor/
PerfecTint reset to reset 
the color balances to the 
original factory settings.
Both PerfectColor and 
PerfecTint and are reset 
at the same time.
1.  While viewing the input to be reset, 
press 
MENU to display the 
Main
 
menu with the A/V icon highlighted.
2.  Use   to highlight 
PerfectColor 
and press 
ENTER to display the 
PerfectColor adjustment screen.
3.  Press 
CANCEL to reset the colors.
All PerfectColor/PerfecTint sliders 
are reset to the original center 
position.  The PefectColor/PerfecTint 
settings for other inputs remain 
unchanged.
Note:  PerfecTint sliders are avail-
able only on 734 series models.
A/V Memory 
Reset
(for the single 
input currently 
being watched)
When audio and/or video 
settings for a single input 
seem incorrect, use A/V 
Memory Reset to return 
the input to the original 
factory settings.
1.  While viewing the input to be reset, 
press 
MENU to display the 
Main
 
menu with the A/V icon highlighted.
2.  Use   to highlight the 
Reset icon 
and press 
ENTER to reset.
All Audio and Video settings for the 
individual input are reset except 
for the Listen To, Language, audio 
Balance, and Closed Caption 
settings.
A/V Reset
(for all inputs)
To reset audio and video 
adjustments for all inputs 
to the original factory 
settings.
While viewing the TV, press the front 
panel buttons 
GUIDE and FORMAT at the 
same time.
All Audio and Video settings are 
returned to the original factory 
settings, including Listen To and 
Language, plus Closed Captions 
settings and Format settings .
Channel 
Memorization
To erase and re-
memorize channels on 
ANT 1 or ANT 2.
1.  While viewing the TV, press 
MENU to 
display the 
Main
 menu.
2.  Press   to highlight the 
Setup icon.
3.  Press   to highlight the 
Scan icon.
4.  Press   to highlight the antenna 
input and reception mode, e.g. 
Ant 
1 Air.
5.  Press   to highlight the 
Start 
button icon and press 
ENTER to start 
the memorization.
All previously memorized chan-
nels for the selected antenna 
input are erased and a new set of 
memorized channels is created.  
All custom settings for FAV, 
channel names, and channel 
locks are deleted.  To add or 
delete individual channels, see 
Edit menu instructions in chapter 
5, “TV Menu Settings.”
Lock Menu Pass 
Code
To change your 
Lock
 
menu pass code
See the cutout page in Appendix B.
Allows a new code to be 
established.
TV Reset Comparison Guide
You can resolve many common TV problems using the 
reset functions described in the following table.  See 
also the additional troubleshooting suggestions later in 
this appendix.
IMPORTANT
Before you change sound or picture settings: 
 If 
picture or sound settings seem wrong for a broadcast 
channel (a channel from 
ANT 1ANT 2, a cable box, or 
satellite receiver), first check other channels from the 
same input before changing settings.  If most other 
channels from the same input seem correct, there is 
likely a problem with the broadcast rather than with the 
TV.  Use care in this case, as changes you make to fix 
problems on individual channels also affect all other 
channels on the same input.