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Mitel

®

 8620/8622 IP Phone User Guide – Issue 14, June 2010

Page 57

When I try to use the Dynamic 
Extension Express – Handoff feature 
(388), the display shows NO CALL 
TO HANDOFF.

The NO CALL TO HANDOFF display indicates that the 
call cannot be handed off because one of the following 
may have occurred:

 •

You tried to use the Handoff feature on a call that 
has not been routed by Dynamic Extension 
Express.

 •

You tried to use the Handoff feature on a call that 
the system has not yet recognized as a valid call. 

 •

You tried to use the Handoff feature on an 
unsupported extension. The Handoff feature is 
supported on your main extension only. 

 •

You tried to use the Handoff feature on a 
phantom extension. The Handoff feature is not 
supported on phantom extensions.

 •

You entered the handoff feature code at the exact 
time the other party on the call disconnected.

 •

The call was terminated for some reason.