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8662 IP Phone User Guide – Issue 14, May 2010

Mitel 8662 IP Phone Quick Reference Guide

This guide provides information for frequently used
features. For more information about these and other
features, refer to the user guide. For voice mail
information, refer to the voice mail user guide for your
system.

Feature Buttons

Most of the following feature codes work when your
phone is idle. However, if you are on an active call or if
the phone is off-hook, you may need to press

(Special) to activate the feature before you enter

the feature code.

If you make a mistake when entering numbers or
characters, you can press the MUTE button to move the
cursor to the left and delete the characters entered, or
you can press

to cancel the feature.

Commonly Used Feature Codes

Contact your system administrator for more information
about system features.

Button

Action

Activates features while on active calls.

Provides volume control.
Scrolls through feature options.

Activates Handsfree Mode.
Turns speaker on and off.

Places the current call on hold.

CALL

Selects an outside line or answers a
call.

Answers an intercom (internal) call.

MUTE

Mutes the microphone. Left/backspace
when entering dialpad characters.

DND

Turns DND mode on or off.

PAGE

Selects a page zone to place a page.

STN SPDL

Views or accesses Station Speed-Dial
numbers.

SYS SPDL

Views or accesses System Speed-Dial
numbers.

CNF

Places a conference call.

REDIAL

Redials a telephone number.

TRANSFER Transfers the current call.

MSG

Connects to silent and voice messages.
Toggles between Alpha Mode and
Numeric Mode.

FWD

Forwards the call to the specified
number. Right/forward when entering
dialpad characters.

ANSWER

Answers calls.

OUTGOING Selects an outgoing line for external

calls.

Feature

Code

ACD Agent – Log In/Out

328

Automatic IC Call Access – On/Off

361

Automatic Trunk Call Access – On/Off

360

Background Music – On/Off

313

Call Forward – All Calls

355

Call Logging

333

Conference

Default Station

394