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Answering and Placing Calls
Page 26
Mitel
®
 8662 IP Phone User Guide – Issue 14, May 2010
To search for a directory name or feature:
1. Dial 307, and then press one of the following:
 •
1 for the IC directory.
 •
2 for the Outside directory.
 •
3 for the Feature directory.
 •
The Directory menu button (ICOUTSIDE, or FEATURE).
2.  Press the dialpad buttons to enter (up to 20) characters. See the table on 
 for 
dialpad button character descriptions.
3. Press 
 
(Up) or 
 (Down)
 
or the >> (Next) or << (Previous) menu buttons to scroll 
through the entries.
4. Press #
 
or the menu button next to the entry while the display shows the entry to dial a 
number or activate a feature code.
Using Account Codes
Account codes record information for telephone record reports. You may be required to enter 
account codes when placing calls. Contact your system administrator for more information 
about using account codes.
There are three types of account codes: 
 •
Standard account codes: Automatically entered into the telephone record report 
whenever you place a call.
 •
Forced account codes: Entered before you can place an outside call.
 •
Optional account codes: Entered at any time during a call. 
To enter an optional account code:
1.  While off-hook, press 
 (Special), and then dial 390.
2.  Enter the optional account code, and then press #.
To set an account code for all calls placed from your phone:
Dial 391 followed by the account code, and then press #. ACCOUNT CODE ACCEPTED 
appears. This code is used for all calls made from your phone until it is disabled.
To disable the code: 
Dial 391, and then press #. ACCOUNT CODE CLEARED appears.
NOTE
The IC directory may display two similar entries, one without an asterisk and 
one with an asterisk. The entry without an asterisk is the primary extension. 
The entry with an asterisk is a secondary extension. See “Using Secondary 
Extension Buttons” on 
 for more information about primary and 
secondary extensions.