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Mitel

®

 8662 IP Phone User Guide – Issue 14, May 2010

Page 29

You can transfer calls to other extensions or external numbers. You can also transfer 
conference calls. See “Transferring a Conference” on 

 for more information.

1.  While on the call, press (TRANSFER), and then enter the extension number.
2.  Do one of the following:

 •

Wait for an answer, announce the call, and then hang up. If the extension is 
unavailable, press the flashing IC or CALL button to return to the caller.

 •

Hang up to transfer the call and disconnect the call from your phone.

1.  While on the call, press (TRANSFER).
2. Press the OUTGOING button or the Outgoing Call access code (the default code is 8) to 

select an outside line.

3.  Dial the phone number.
4.  Do one of the following:

 •

Wait for an answer, announce the call, and then hang up. If the extension is 
unavailable, press the flashing CALL button to return to the caller.

 •

Hang up to transfer the call and disconnect the call from your phone.

You can use Reverse Transfer (Call Pick Up) to answer calls that are ringing or holding at other 
extensions. For example, if you receive a call while you are away from your desk, you can pick 
up the call from another extension.

1.  Lift the handset, and then press 4. ENTER EXTENSION NUMBER appears.
2.  Dial the extension or hunt group number or press a DSS/BLF key where the call is 

ringing or holding. The call is transferred to the phone you are using and you are 
connected to the caller. See “Hunt Groups” on 

 for more information about using 

hunt groups.

If your system administrator has enabled Transfer-on-Connect for your phone, you 
are automatically connected to calls transferred to your extension after the 
transferring party hangs up. If this option is turned off, you must press a CALL 
button to answer calls transferred to your extension.