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Mitel
®
 8662 IP Phone User Guide – Issue 14, May 2010
Page 35
Call Features
Ending a Conference and Placing all Parties on Hold
You can end a conference and place all conference parties on Individual Hold, allowing you to 
toggle between the held parties and speak to one party at a time.
To end a conference and place all parties on Individual Hold: 
Press the CNF button, and then press 
 (Hold). CONFERENCE PARTIES ON HOLD 
appears. 
To toggle between the held callers:
Press 
 (Hold) twice for internal parties or the applicable CALL button for external 
parties.
Using Record-A-Call
You can use Record-A-Call to record an ongoing call as a mailbox message.
3
 You can then 
retrieve the message from your voice mailbox. The Record-A-Call feature stays active after the 
other party hangs up, so you can add to the recorded call with your own message. 
To use Record-A-Call:
1.  While on a call, press 
 (Special), and then dial 385 or press the RECORD-A-CALL 
menu button. REQUESTING RECORD-A-CALL appears.
2.  Enter the voice mailbox number where you want the recording to be saved. RECORD-A-
CALL IN PROGRESS appears, and both you and the calling party hear a confirmation 
tone (if enabled).
To stop Record-A-Call:
Do one of the following:
 •
Press 
 (Special), and then dial 385.
 •
Press the CANCEL RECORDING menu button.
 •
Hang up. 
3.
This feature may or may not be enabled for your system. 
NOTE
Record-A-Call is not supported on peer-to-peer (P2P) calls. Contact your system 
administrator for more information.
NOTE
If your system administrator assigns the Record-a-Call voice mailbox 
destination, you do not need to enter the voice mailbox number.