Справочник Пользователя для Peerless Industries KX-TDA200

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Feature Guide

•

If the call is transferred to the incoming call distribution group and is handled by the 
Queuing Time Table:
Transfer Recall will not occur even if the Transfer Recall time expires.

•

Manual Queue Redirection
It is possible to redirect the longest waiting call in a queue to the overflow destination by 
pressing the Hurry-up button. (When the call is already ringing on any extension, the call 
is not redirected.)
This feature is also known as Hurry-up Transfer.

•

Hurry-up Button
A flexible button can be customised as the Hurry-up button. The number of calls queuing 
before Manual Queue Redirection may be performed is programmable (

 Queuing Hurry-

up Level [629]). The button shows the current status as follows:

Off

No queued call

Red on

At or under the assigned number for Hurry-up

Rapid red flashing

Over the assigned number for Hurry-up

Sequence 02

Queuing Time Table 01

OGM 01 is sent.

Thank you for 
calling Panasonic. 
The department you 
are calling is busy. 
Please hold the line. 
We will answer your 
call shortly.

Sequence 01

Music on Hold 
is sent for 30 
seconds.

Sequence 04

Redirects to 
the overflow 
destination.

Overflow 
destination 
answers.

The call  
queues.

The call is connected to the member 

extension as soon as the extension 

becomes available.

OGM 03 is sent.

Sequence 03

We are sorry to 
keep you holding. 
The department 
is still busy. We 
are transferring 
you to the 
operator.