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Getting Started 
Phone Manager User Guide 
Page 9 
IP Office 
40DHB0002USAR Issue 13a (22nd September 2005) 
Phone Manager Feature Comparison 
The following table highlights the difference between the three applications.  Each of the items are 
described in detail in the following sections. 
Feature Phone 
Manager 
Lite 
Phone 
Manager Pro 
Phone 
Manager PC 
Softphone 
Make and receive calls via the application 
Yes 
Yes 
Yes 
Configure phone preferences 
Yes 
Yes 
Yes 
Configure keyboard shortcuts 
Yes 
Yes 
Yes 
Show the CLI (ANI) / Name display 
Yes 
Yes 
Yes 
Create Speed dials 
Yes - 15 
max 
Yes -1000 
max 
Yes -1000 max 
Create Busy Lamp fields (via speed dial) 
Yes - 15 
max 
Yes -1000 
max 
Yes -1000 max 
Create multiple speed dial tabs  
(to group busy lamp field icons) 
No 
Yes - 10 tabs 
max (100 
speed dials 
per tab) 
Yes - 10 tabs 
max (100 
speed dials per 
tab) 
View internal users' status e.g. online* 
Yes 
Yes 
Yes 
Send Instant Messages (IM) to internal users * 
Yes 
Yes 
Yes 
View the application in Compact Mode 
No 
Yes 
Yes 
Create a local Phone Directory 
No 
Yes - 1000 
max 
Yes- 1000 max 
View the Call history log for all and missed 
messages 
Yes Yes  Yes 
View a separate incoming/outgoing call log 
No 
Yes 
Yes 
Collect new voicemail messages 
Yes 
Yes 
Yes 
Have Voicemail box control from the 
application. (Intuity and IP Office modes) 
No Yes  Yes 
Create Personal Distribution List  
(Intuity Mode only) 
No Yes  Yes 
Assign incoming call scripting 
No 
Yes 
Yes 
Show the length of time spent on a call 
No 
Yes 
Yes 
Door opening control 
No 
Yes 
Yes 
Be able to monitor Queues 
No 
Yes 
Yes 
Conference Control Display 
Yes 
Yes 
Yes 
Conferencing Center action buttons 
Yes 
Yes 
Yes 
Screen Pop contacts 
No 
Yes 
Yes 
Simple Outlook contact record creation 
No 
Yes 
Yes 
Agent Mode 
No 
Yes 
Yes 
Distinctive Ringing (.WAV file) 
No 
Yes 
Yes