Справочник Пользователя для Avaya 5602
5602 User
5602/4602 Phone User Guide
Page 8
IP Office
Issue 2b (20th July 2005)
Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can
then Hold the first call and answer the second call.
then Hold the first call and answer the second call.
To put an existing call on hold:
1. Press Hold or the
or
Call Appearance button with the symbol against it. The symbol
changes to ; showing that the line is on hold.
2. Answer the second call by pressing the Call Appearance button with the symbol against it. The
symbol changes to ; showing that the line is connected.
To return to the held call:
1. If you have a call in progress, then first put that call on hold as above.
2. To retrieve a held call, simply press the Call Appearance button with the against it.
Notes:
1. After a pre-set time (defined by your System Administrator), you are reminded that you have a
call on hold by the hold icon changing for a few moments to and the phone ringing.
2. If the system feature AutoHold is on (consult your System Administrator) then you can hold an
active call ( ) by pressing the second call’s Call Appearance button ( ). If AutoHold is off, then
pressing the second call’s Call Appearance button ( ) will drop the first call.
pressing the second call’s Call Appearance button ( ) will drop the first call.
3. To transfer a held call see Transfer.