Справочник Пользователя для Avaya 5620

5620user 

The Transfer feature lets you transfer a call from your telephone to another extension or outside number. 

 

Transferring a call to another telephone 

1.  With the call active (or with only one held call and no active calls), press the 

Transfer. 

2.  The call is placed on hold; the   Hold icon displays and you hear a 

3.  dial tone while the next available line activates. 

4.  Dial the number to which you want to transfer the call. 

5.  If you do not want to announce the call, press the 

Transfer again and proceed to Step 6. If 

you wish to wait for an answer and announce the call, go to Step 7. 

6.  The call is sent to the extension or number you dialed. A two-second display message indicates 

the transfer is complete. 

7.  Remain on the line and announce the call; if the line is busy or if no one answers, return to the 

held call by pressing the Call Appearance/Feature button on which it is being held. 

8. Press  Transfer again. 

9.  The call is sent to the extension or number you dialed. A two-second display message indicates 

the transfer is complete. 

10. Hang up your handset. 

 

The number of conferences available is dependent on the IP Office unit set up on your system. 

 

Adding another party to a call 

1.  Dial the first party, then press 

 Conference. 

2.  The line display area changes to white text with a dark gray background. The current call is 

placed on hold, the   Soft Hold icon displays and you hear a dial tone. 

3.  Dial the number of the next party and wait for an answer. 

4. Press   Conference again to add the new party to the call. 

5.  Repeat Steps 1- 3 for each party you want to conference in to the call. 

 

1. Press   Conference. 

2.  The icon on the current line changes to the   Soft Hold icon. 

3. Press the   Call Appearance/Feature button corresponding to the held call. 

4. Press the   Conference button again. 

5.  All parties are now connected. 

 

1. Press the   Drop button. 

2.  Disconnects the line on which the drop button is pressed.