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Mitel
®
 5360 IP Phone User Guide – Issue 2, February 2011
Page 1
Getting Started
Getting Started
Welcome
The instructions in this guide are for using the Mitel 5360 Internet Protocol (IP) Phone on the 
Mitel 5000 Communications Platform (CP). The Quick Reference Guide located at the 
beginning of this guide is an overview of frequently used features. 
Your IP phone should be powered on and ready to use. If the display is blank, or if the display 
name, extension number, or time or date are incorrect, contact your system administrator for 
assistance.
Because a variety of voice mail products work with the 5000 CP, this guide does not include 
voice mail instructions. For voice mail instructions, refer to the voice mail user guide for your 
system. For example, refer to the Enterprise Messaging, Unified Voice Messaging, and 
Embedded Voice Mail Card User Guide,
 part number 835.3205, or the Mitel NuPoint Unified 
Messaging User Guide 
on the 
 (http://edocs.mitel.com). Contact your system 
administrator for more information about your voice mail system.
About Your IP Phone
The 5360 IP phone has a seven-inch (17.8 cm), backlit, high-resolution (800 x 480), color, 
touch-screen display with brightness controls. For one-touch feature access, the 5360 has eight 
context-sensitive softkeys and 42 self-labeling programmable keys (three pages of 14 each). It 
includes an embedded screen saver application and text size control.
The Gadget Sidebar provides one-touch access to embedded applications (such as turning the 
display’s backlight on or off). And, a 10/100/1000 auto-sensing Gigabit Ethernet LAN connection 
allows unconstrained bandwidth from the network to the desktop. The phone supports the Mitel 
Cordless Handset and Headset, the Mitel Line Interface Module, the Mitel 5310 IP Conference 
Unit, and the Mitel Wireless LAN Stand.
NOTE
Because many phone features can be programmed to perform various tasks, 
some features may work differently than the descriptions in this guide. Contact 
your system administrator for more information.