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Mitel
®
5360 IP Phone User Guide – Issue 2, February 2011
Page 27
Personalizing Your Phone
Default Access Codes
The following are default system access codes. If your system uses different codes, record the
codes in the “New Code” column for reference.
codes in the “New Code” column for reference.
Outside Line Access Codes
Extension Numbers
Default Feature Codes
The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the “New Code” column for reference.
default codes, you can record the new codes in the “New Code” column for reference.
To delete the characters entered:
Press
(Hold) to move the cursor to the left and delete the characters entered.
To cancel the feature:
Press
*
.
Code Type
Code
New Code
Emergency Call
911 (999/112 Europe)
Outgoing Call (Default)
8
Select Line Group 1 to 208
92001 to 92208
Automatic Route Selection
92000
Code Type
Code
New Code
Attendant
0
Phone Extensions
1000 to 1999
Hunt Groups
2000 to 2299
NOTE
Most of the following feature codes work when your IP phone is idle. However, if
you are on an active call or if the IP phone is off-hook, you may need to press
you are on an active call or if the IP phone is off-hook, you may need to press
(Special) before you enter the feature code to activate the feature.
Feature
Page
Code
New Code
Account Code – Follow Calls
391
Account Code – Optional
390
ACD Agent – Log In
326
ACD Agent – Log In/Out
328
ACD Agent – Log Out
327
ACD Agent – Wrap-up Terminate
329
Activate Door Relay
332
Agent Help – Reject
376
Agent Help – Request
375