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Mitel
®
 5360 IP Phone User Guide – Issue 2, February 2011
Page 41
Answering and Placing Calls
Using the Directory
You can use the Directory to find internal or external contacts or find and activate system 
features. The directory uses Intelligent Directory Search (IDS), which is similar to the “text on 9 
keys” (T9) predictive search feature used for mobile phones. The Directory has the following 
three subdirectories:

Intercom: Find and dial internal numbers.

Outside: Find and dial external numbers listed in the company directory.

Feature: Find and activate system features.
When searching the directory, dialpad buttons can represent several characters, as shown in 
the following table. As you enter characters, the entries that best match the characters entered 
appear. The system connects the character sequence to possible directory matches. For 
example, to find the name “Jones,” dial 56637
See 
 for detailed instructions on using the directory. 
Button
Characters Represented
0
0
1
1
2
2 A B C a b c Ç â ä à å ç Ä Å á
3
3 D E F d e f é ê ë è É
4
4 G H I g h i ï î ì í
5
5 J K L j k l
6
6 M N O m n o ô ö ò Ö ó ñ Ñ
7
7 Q P R S q p r s
8
8 T U V t u v ü û ù Ü ú
9
9 W X Y Z w x y z ÿ
 (Up)
Scroll to next entry
 (Down)
Scroll to previous entry
*
Cancel search
#
Activate selection
 (Hold)
Move the cursor to the left, deleting existing characters