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®

 5360 IP Phone User Guide – Issue 2, February 2011

Page 45

You can transfer calls to other extensions or external numbers. You can also transfer 
conference calls. See “Transferring a Conference” on 

 for more information.

1.  While on the call, press 

 (Transfer), and then enter the extension number.

2.  Do one of the following:



Wait for an answer, announce the call, and then hang up. If the extension is 
unavailable, press the flashing IC or Call Key button to return to the caller.



Hang up to transfer the call and disconnect the call from your IP phone.

1.  While on the call, press 

 (Transfer).

2. Press the Outgoing button or the Outgoing Call access code (the default code is 8) to 

select an outside line.

3.  Dial the phone number.
4.  Do one of the following:



Wait for an answer, announce the call, and then hang up. If the extension is 
unavailable, press the flashing Call Key button to return to the caller.



Hang up to transfer the call and disconnect the call from your IP phone.

You can use Reverse Transfer (Call Pick Up) to answer calls that are ringing or holding at other 
extensions. For example, if you receive a call while you are away from your desk, you can pick 
up the call from another extension.

1.  Lift the handset, and then press 4. ENTER EXTENSION NUMBER appears.
2.  Dial the extension or hunt group number or press a PKM button where the call is ringing 

or holding. The call is transferred to the IP phone you are using and you are connected 
to the caller. 

If your system administrator has enabled the Transfer-on-Connect 
Allowed feature for your IP phone, you are automatically connected to 
calls transferred to your extension after the transferring party hangs up. 
If this option is turned off, you must press an IC or Call Key button to 
answer calls transferred to your extension.