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Troubleshooting
58
openLCR Service for Caller IQ
“Recharge battery” is 
displayed, “7” flashes, or the 
handset beeps intermittently.
• Fully charge the battery (p. 9).
“Charge for 6h” and “8” 
are displayed and the handset 
does not work.
• The battery has been discharged. Fully 
charge the battery (p. 9).
• Check battery installation (p. 9).
You charged the battery fully, but 
“Recharge battery” is still 
displayed and/or “7” continues 
to flash, or “Charge for 6h” and 
“8” are displayed.
• Clean the charge contacts and charge again 
(p. 10).
• The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 9).
The CHARGE indicator does 
not go out after the battery has 
been charged.
• This is normal.
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.
• The Message Alert is turned on and new 
messages in your voice mailbox have been 
recorded. Turn the Message Alert off (p. 18) 
or listen to the new messages (p. 44, 45).
You cannot have a 
conversation using the 
headset.
• Make sure the optional headset is connected 
properly (p. 52).
• If  “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
If you cannot solve your 
problem
• Visit our website: 
http://www.panasonic.com/support
• Contact us via the web at: 
http://www.panasonic.com/contactinfo
• Call our customer call center at: 
1-800-211-PANA(7262)
Problem
Cause & Remedy
When you try to download the 
data from openLCR, the voice 
prompt is not announced from 
the handset while “Listen & 
follow phone guidance.” 
is being displayed.
• Check the settings (p. 8–10).
• Dialing to openLCR may have been 
disconnected. Try again (p. 61).
• If you cannot solve a problem, consult 
openLCR (see below).
For more information about 
Caller IQ
• Call openLCR’s customer service department 
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site: www.openLCR.com
Problem
Cause & Remedy
PQQX13986YA.book  58 ページ  2004年1月22日 木曜日 午後5時40分