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CHANGING YOUR MAILBOX SETUP
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Changing call holding options
The system can hold a call until your 
extension is available.* When call hold-
ing is turned on and your extension is 
busy, the system asks callers if they want 
to hold until you are available or to leave 
a message. The system also tells callers 
how many calls are holding ahead of 
theirs.
If your system manager has set up call 
holding for you, you can turn call hold-
ing on and off. Your system manager sets 
the number of calls that the system can 
hold for you. 
To turn call holding on or off 
by computer
a
Access the Mailbox Manager (see 
inside front cover).
b
Click “Transfer/Screening.”
c
To turn call holding on, select the 
“Holding” check box. To turn it off, 
clear the check box.
d
Click “Save.”
To turn call holding on or off 
by phone
a
Access your mailbox by phone (see 
inside front cover). 
b
Enter 7 6 4 1 6 to turn call holding on 
or off. 
c
Enter 1 to turn call holding on. Enter 
2 to turn it off.
* This feature may not be available at your site.