Справочник Пользователя для Samsung SCH-i700 Series

Chapter 21 - Troubleshooting, Safety, and Warranty

 

170

Before contacting Customer Service, try the following:

• Make sure that the battery is properly attached to your 

phone.

• Make sure that the battery is fully charged.

• Make sure that there is no visible physical damage to your 

phone or battery.

• Make sure that the cradle/charger is plugged in to a working 

receptacle.

• Perform a soft or hard reset using the stylus or a paper clip 

to press the reset button located on the back lower right 
corner of your phone. For more information on resetting 
your handheld, see “Resetting Your Handheld” on page 170.

• If you are using Windows 2000 or XP, make sure you have 

the proper user rights. You must have Standard User rights 
to install the i700 software.

Under normal circumstances, you will not have to use 
the reset button. On rare occasions, however your 
handheld may no longer respond to buttons or the 
screen. In this case, you need to perform a reset to get 
your handheld running again.

A soft reset interrupts the processing on your handheld. 
All records and entries stored in your handheld 
computer are retained with a soft reset. After a soft 
reset, the main phone screen is displayed.