Справочник Пользователя для Samsung SPH-I330

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Section 2: Understanding Your Phone
2J: Getting to Know the Handheld Computer
99
Troubleshooting
Before contacting Sprint PCS Customer Service Solutions, try the 
following:
Make sure that the battery is properly attached to your phone.
Make sure that the battery is fully charged.
Make sure that there is no visible physical damage to your phone or 
battery.
Make sure that the cradle/charger is plugged in to a working 
receptacle.
Perform a soft or hard reset of the Sprint PCS Phone by using the 
stylus to press the reset button located on the bottom of your phone, 
next to the power/accessory interface connector.
If unable to HotSync, make sure that Local Serial is selected by right 
clicking the HotSync icon located in the menu bar.
If you still cannot perform a HotSync, make sure that the correct 
COM port is selected in the HotSync Setup. For more information, see 
"Selecting HotSync Setup Options" on page 153.
If you are using Windows 2000 or XP, make sure you have the proper 
user rights. You must have Standard User rights to install the i330 
software.
Resetting Your Handheld
Under normal circumstances, you will not have to use the reset button. 
On rare occasions, however your handheld may no longer respond to 
buttons or the screen. In this case, you need to perform a reset to get your 
handheld running again.
Performing a Soft Reset
A soft reset tells your handheld to stop what it is doing and start over 
again. All records and entries stored in your handheld computer are 
retained with a soft reset. After a soft reset, the main phone screen is 
displayed.
To perform a Soft Reset:
Use the tip of the stylus, or the tip of an unfolded paper clip (or 
similar object without a sharp tip), to gently press the reset button