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Section 1: Getting Started
1A: Setting Up Service
13
PCS Customer Solutions
Claire, your virtual service representative is also available to assist you 
24 hours a day, seven days a week. Visit her at 
 by 
logging on and clicking on Claire’s Directory for Service Solutions.
Receiving Automated Invoicing Information
For your convenience, your phone gives you free access to invoicing 
information on your PCS Account. This information includes balance 
due, payment received, invoicing cycle and the amount of minutes used 
since your last invoicing cycle. Follow these steps to access this 
information:
Press .
Note: 
This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including 
residential, business and government listings; assistance with local or 
long-distance calls; movie listings; hotel, restaurant and shopping 
information and major local event information. There is a per call 
charge and you will be billed for airtime.
Press .
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or 
calls billed to a local telephone calling card or a third party.
Press .
For more information or to see the latest in products and services, visit us 
online at 
.
Note:
 PCS Operator Services may not be available in all 
Affiliate markets.