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VIZIO E322VL User Manual 
 
44 
www.VIZIO.com 
Audio Troubleshooting 
Issue 
Solution 
 
 
 
No audio 
 Press 
Volume + (Up) on the remote control or side of the TV.  
 Press 
MUTE on the remote control to make sure that MUTE is not ON.  
 Check 
the 
MTS Audio settings in the Tuner menu to insure they are set to 
Stereo/English. ( TV input only )  
 
Verify that the TV Speakers are On in the Audio menu.  
 
Check the video/device cable integrity. Try another cable (HDMI, 
AV/Composite, Coax etc.) 
 
Change audio settings of the external device. 
 
If you are using an antenna, the signal strength of the channel may be low. 
Make sure your antenna is connected securely to your HDTV and move the 
antenna to an alternate location in the room or close to a window. 
Audio volume differs on 
each input 
Your HDTV will retain the last used volume level for each input. 
Low audio volume (TV 
internal speakers) 
 
Press the Volume up on the remote control. 
 
Increase the volume of the external device using that device’s remote. 
Distorted/popping audio 
 
Check video/device cable integrity. Try another cable (HDMI, AV/Composite, 
Coax etc.)  
 
Insure audio cables are tightly inserted into inputs. 
 
Try another device. 
 
Use another device input. 
 
Remote Control Troubleshooting 
Issue 
Solution 
The remote control will not 
work 
 
Point the remote control directly at the remote sensor on your TV (IR mode 
only). 
 
Remove any obstacles between the remote control and the remote sensor (IR 
mode only). 
 
Replace dead batteries with new ones. 
The remote control will not 
adjust TV Volume. 
 Check 
the 
Advanced Audio menu located in the HDTV Settings App. Audio 
control must be set to TV
Channel Up and Down 
buttons will not work. 
 In 
the HDTV Settings App, select Tuner, then Auto Channel Scan. This must 
be performed before attempting to change channels.