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User Management
1009
SonicOS 5.8.1 Administrator Guide
Note
The shared key is generated in the SSO Agent and the key entered in the SonicWALL 
security appliance during SSO configuration must match the SSO Agent-generated key 
exactly.
The SonicWALL security appliance queries the SonicWALL SSO Agent over the default port 
2258. The SSO Agent then communicates between the client and the SonicWALL security 
appliance to determine the client’s user ID. The SonicWALL SSO Agent is polled, at a rate that 
is configurable by the administrator, by the SonicWALL security appliance to continually confirm 
a user’s login status.
Logging
The SonicWALL SSO Agent sends log event messages to the Windows Event Log based on 
administrator-selected logging levels.
The SonicWALL security appliance also logs SSO Agent-specific events in its event log. The 
following is a list of SSO Agent-specific log event messages from the SonicWALL security 
appliance:
  •
User login denied - not allowed by policy rule – The user has been identified and does 
not belong to any user groups allowed by the policy blocking the user’s traffic.
  •
User login denied - not found locally – The user has not been found locally, and Allow 
only users listed locally
 is selected in the SonicWALL security appliance.
Internet
SonicWALL UTM Appliance
SSO Agent
default port 2258
SSO Agent is installed on any
server with LAN access*
SonicWALL SSO with SSO Agent
Communication in these steps 
(between the SSO Agent and 
client / firewall) is encrypted 
using a shared key which is 
generated by the SSO Agent.
A client logs into the network and attempts to access the Internet or other network resources.
The SSO module on the SonicWALL UTM appliance queries the SonicWALL SSO Agent (default 
port 2258) for the client ID.
The SonicWALL SSO Agent forwards the request to the 
client and the client responds with its client ID.
Client ID information is passed back from the SonicWALL 
SSO Agent to the SonicWALL UTM appliance.
Based on the client ID, the SonicWALL UTM appliance 
checks with the LDAP server to determine group member-
ship and permissions.
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Network Security Appliance
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Steps