Справочник ПользователяСодержаниеDell™ PowerEdge™ R610 Systems Hardware Owner’s Manual1Notes, Cautions, and Warnings2Contents3About Your System11Accessing System Features During Startup11Front-Panel Features and Indicators12Figure 1-1. Front Panel Indicators and Features12LCD Panel Features14Figure 1-2. LCD Panel Features15Home Screen15Setup Menu16View Menu16Hard-Drive Indicator Patterns for RAID17Figure 1-3. Hard Drive Indicators17Back-Panel Features and Indicators19Figure 1-4. Back-Panel Features and Indicators19Power Indicator Codes21Figure 1-5. Power Supply Status Indicator22NIC Indicator Codes22Figure 1-6. NIC Indicators22LCD Status Messages23Viewing Status Messages23Removing LCD Status Messages23Table 1-1. LCD Status Messages24System Messages37Table 1-2. System Messages37Warning Messages54Diagnostics Messages54Alert Messages54Other Information You May Need55Using the System Setup Program and UEFI Boot Manager57Choosing the System Boot Mode57Entering the System Setup Program581 Turn on or restart your system.582 Press <F2> after you see the following message:58Responding to Error Messages58Using the System Setup Program Navigation Keys58System Setup Options59Main Screen59Figure 2-1. Main System Setup Program Screen59Memory Settings Screen61Processor Settings Screen61SATA Settings Screen62Boot Settings Screen63Integrated Devices Screen64PCI IRQ Assignments Screen65Serial Communication Screen65Embedded Server Management Screen66Power Management Screen66System Security Screen68Exit Screen69Entering the UEFI Boot Manager701 Turn on or restart your system.702 Press <F11> after you see the following message:70Using the UEFI Boot Manager Navigation Keys70UEFI Boot Manager Screen71UEFI Boot Settings Screen71System Utilities Screen72System and Setup Password Features72Using the System Password72Assigning a System Password721 Verify that Password Status is Unlocked.732 Highlight the System Password option and press <Enter>.733 Type your new system password.734 Press <Enter>.735 To confirm your password, type it a second time and press <Enter>.736 Either reboot the system now for the password protection to take effect or continue working.73Using Your System Password to Secure Your System731 Turn on or reboot your system by pressing <Ctrl><Alt><Del>.732 Type your password and press <Enter>.731 Turn on or reboot your system by pressing <Ctrl><Alt><Del>.732 Type your password and press <Ctrl><Enter>.73Disabling the System Password74Changing an Existing System Password741 Enter the System Setup program by pressing <F2> during POST.742 Select the System Security screen.743 Verify that the Password Status is Unlocked.744 Type the new system password in the two password fields.74Using the Setup Password74Assigning a Setup Password74Operating With a Setup Password Enabled75Deleting or Changing an Existing Setup Password751 Enter the System Setup program and select the System Security.752 Highlight Setup Password, press <Enter> to access the setup password window. Press <Enter> twice to clear the existing setup password.753 If you want to assign a new setup password, perform the steps in "Assigning a Setup Password."75iDRAC Configuration Utility76Entering the iDRAC Configuration Utility761 Turn on or restart your system.762 Press <Ctrl><E> when prompted during POST.76Installing System Components77Recommended Tools77Inside the System77Figure 3-1. Inside the System78Removing and Replacing the Optional Front Bezel781 Unlock the keylock at the left end of the bezel.782 Lift up on the release latch next to the key lock.783 Rotate the left end of the bezel away from the front panel.784 Unhook the right end of the bezel and pull the bezel away from the system.78Figure 3-2. Removing and Replacing the Optional Front Bezel79Information Tag79Removing the Information Tag791 Remove the front bezel. See "Removing and Replacing the Optional Front Bezel."792 Pull the information tag out of its slot in the chassis until it is in the locked position. See Figure 1-1 in "About Your System" for the location of the information tag slot.793 Pull the tag to the right until it disengages from the slot in the chassis to release the left portion of the tag.794 Pull the tag to the left until it disengages from the slot in the chassis to release the right portion of the tag.805 Remove the tag.80Replacing the Information Tag801 Remove the front bezel. See "Removing and Replacing the Optional Front Bezel."802 Locate the information tag slot on the front of the system chassis. See Figure 1-1 in "About Your System" for the location of the information tag slot.803 Holding the information tag horizontally, slide it into the information tag slot until it locks into place.80Opening and Closing the System80Opening the System801 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.802 Rotate the latch release lock counter clockwise to the unlocked position. See Figure 3-3.803 Lift up on the latch on top of the system and slide the cover back. See Figure 3-3.804 Grasp the cover on both sides and carefully lift the cover away from the system.80Figure 3-3. Removing and Replacing the System Cover81Closing the System811 Lift up the latch on the cover.812 Place the cover onto the chassis and offset it slightly towards the back of the system, so that the two hooks on the back edge of the cover fit over the corresponding tabs on the back edge of the chassis. See Figure 3-3.813 Slide the cover towards the front of the chassis and close the latch.814 Rotate the latch release lock in a clockwise direction to secure the cover.81Hard Drives82Removing a Drive Blank821 Remove the front bezel. See "Removing and Replacing the Optional Front Bezel."822 Grasp the front of the hard-drive blank, press the release lever on the right side, and slide the blank out until it is free of the drive bay.82Figure 3-4. Removing or Installing a Hard-Drive Blank83Installing a Hard-Drive Blank83Removing a Hot-Swap Hard Drive831 Remove the front bezel. See "Removing the Front Bezel."832 Using the RAID management software, prepare the drive for removal. Wait until the hard-drive indicators on the drive carrier s...833 Press the release button and open the drive carrier release handle to release the drive. See Figure 3-5.834 Slide the hard drive out of the drive bay.835 Insert a drive blank in the vacated drive bay. See "Installing a Drive Blank."83Installing a Hot-Swap Hard Drive841 Remove the front bezel. See "Removing the Front Bezel."842 If a drive blank is present in the bay, remove it. See "Removing a Drive Blank."84Figure 3-5. Installing a Hot-Swap Hard Drive843 Install the hot-swap hard drive.84a Press the button on the front of the drive carrier.84b Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.85c Close the handle to lock the drive in place.85Removing a Hard Drive From a Hard-Drive Carrier85Installing a Hard Drive Into a Hard-Drive Carrier851 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. See Figure 3-6.852 Align the holes on the hard drive with the back set of holes on the hard drive carrier.853 Attach the four screws to secure the hard drive to the hard-drive carrier.85Figure 3-6. Installing a Hard Drive Into a Drive Carrier86Power Supplies87Removing a Power Supply871 Disconnect the power cable from the power source and the power supply you intend to remove and remove the cables from the Velcro strap.872 Press the lever release latch and slide the power supply out of the chassis. See Figure 3-7.87Figure 3-7. Removing and Replacing a Power Supply88Installing a Power Supply881 On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power.882 Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. See Figure 3-7.883 Connect the power cable to the power supply and plug the cable into a power outlet.88Removing the Power Supply Blank89Installing the Power Supply Blank89Expansion Cards89Expansion Card Installation Guidelines89Table 3-1. Expansion-Card Installation Order90Installing an Expansion Card901 Unpack the expansion card and prepare it for installation.902 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.903 Open the system. See "Opening the System."904 Open the expansion-card latch and remove the filler bracket. See Figure 3-8.905 Install the expansion card:90a Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector on the expansion- card riser.90b Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated.90c Close the expansion-card latch. See Figure 3-8.91Figure 3-8. Installing or Removing an Expansion Card916 Connect any cables to the expansion card.917 Close the system. See "Closing the System."91Removing an Expansion Card921 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.922 Open the system. See "Opening the System."923 Disconnect all cables from the card.924 Remove the expansion card:92a Open the expansion-card latch. See Figure 3-8.92b Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector.925 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.926 Close the system. See "Closing the System."92Expansion-Card Risers92Removing an Expansion-Card Riser921 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.932 Open the system. See "Opening the System."933 If an expansion card is installed in the expansion slot, remove the card now. See "Removing an Expansion Card."934 If you are removing the riser 1, remove the integrated storage controller card. See "Removing the Integrated Storage Controller Card."935 To remove the expansion-card riser, press the retention latch, then lift the expansion-card riser from the chassis. See Figure 3-9.93Figure 3-9. Installing or Removing an Expansion-Card Riser94Replacing an Expansion-Card Riser951 To install an expansion-card riser, align the board with the riser guide posts on the system board. See Figure 3-9.952 Lower the expansion-card riser into place until the expansion-card riser connector is fully seated.953 If applicable, reinstall the expansion card. See "Installing an Expansion Card."954 If you are installing expansion-card riser 1, reinstall the integrated storage controller card. See "Installing the Integrated Storage Controller Card."955 Close the system. See "Closing the System."956 Reconnect the system and peripherals to their power sources.95Internal SD Module95Installing the Internal SD Module951 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.952 Open the system. See "Opening the System."953 Position the internal SD module tray so the tabs on the underside of the tray fit into the corresponding hooks on the chassis (item 3 in Figure 3-10), then lower the opposite edge of the card into place. See Figure 3-10.96Figure 3-10. Installing the Internal SD Module964 Connect the internal SD module cable to the connector on the control panel board. See Figure 3-10.965 Close the system. See "Closing the System."966 Reconnect the system and peripherals to their power sources, and turn them on.96Removing the Internal SD Module Card971 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.972 Open the system. See "Opening the System."973 Disconnect the internal SD module cable from the module. See Figure 3-10.974 Lift upwards on the latch securing the internal SD module card tray to the chassis, then lift the tray out of the chassis. See Figure 3-10.97Internal SD Flash Card97Installing an Internal SD Flash Card971 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.972 Open the system. See "Opening the System."973 Locate the SD card connector on the internal SD module (see Figure 3-10).974 With the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. See Figure 3-10.975 Press the card into the card slot to lock it into place.986 Close the system. See "Closing the System."987 Reconnect the system to power and restart the system.98Removing an Internal SD Flash Card981 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.982 Open the system. See "Opening the System."983 Locate the SD card slot on the internal SD module and press inward on the card to release it from the slot and remove the card.984 Close the system. See "Closing the System."985 Reconnect the system to power and restart the system.98Internal USB Memory Key981 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.992 Open the system. See "Opening the System."993 Locate the USB connector on the control panel board. See Figure 3-11.994 Insert the USB memory key into the USB connector.995 Close the system. See "Closing the System."996 Reconnect the system to power and restart the system.99Figure 3-11. Removing or Installing the Internal USB Memory Key99Internal USB Cable99Removing the Internal USB Cable991 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1002 Open the system. See "Opening the System."1003 Remove the fan bracket. See "Removing the Fan Assembly."1004 Remove the USB cable from the connector on the control panel.1005 Remove the USB cable from the cable routing guides on the inside of the chassis. If necessary remove any other cables from the cable routing guides.1006 Remove the USB cable from the connector on the system board.100Installing the Internal USB Cable1001 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1002 Open the system. See "Opening the System."1003 Remove the fan bracket. See "Removing the Fan Assembly."1004 Connect the USB cable to the connector on the control panel.1005 Route the cable through the cable routing guides on the inside of the chassis.1006 Connect the USB cable to the connector on the system board.1007 Replace the fan bracket. See "Replacing the Fan Assembly."1008 Close the system. See "Closing the System."1009 Reconnect the system and peripherals to their power sources, and turn them on.100VFlash Media100Installing a VFlash Media Card1011 Locate the VFlash media slot at the back corner of the system. See "Back- Panel Features and Indicators" for the location of the media slot.1012 With the label side facing up, insert the contact-pin end of the SD card into the card slot on the module.1013 Press inward on the card to lock it into the slot.101Removing a VFlash Media Card101iDRAC6 Enterprise Card (Optional)101Installing an iDRAC6 Enterprise Card1011 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1012 Open the system. See "Opening the System."1013 Remove the plastic filler plug from the system back panel.1014 If installed, remove the expansion card from expansion-card riser 1. See "Removing an Expansion Card."1015 Install the iDRAC6 Enterprise card:101a Angle the card so that the RJ-45 connector fits through the back-panel opening. See Figure 3-12.101b Align the front edge of the card with the two front plastic retention standoffs next to the iDRAC6 connector on the system board, and lower the card into place. See Figure 3-12 and Figure 6-1.101Figure 3-12. Installing or Removing an iDRAC6 Enterprise Card1026 Reinstall the left expansion card, if applicable. See "Installing an Expansion Card."1027 Close the system. See "Closing the System."1028 Reconnect the system and peripherals to their power sources, and turn them on.102Removing an iDRAC6 Enterprise Card1021 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1022 Disconnect the Ethernet cable from the iDRAC6 Enterprise Card connector on the system back panel. See Figure 1-4.1023 Open the system. See "Opening the System."1034 Remove the VFlash media from the iDRAC6 Enterprise Card. See"Removing a VFlash Media Card."1035 If installed, remove the expansion card from expansion-card riser 2. See "Removing an Expansion Card."1036 Remove the iDRAC6 Enterprise card:103a Pull back slightly on the two tabs at the front edge of the card and gently lift the front edge of the card off of the retention standoffs.103b Slide the card away from the back of the system until the RJ-45 connector is clear of the back panel, then lift the card out of the system.1037 Reinstall the expansion card. See "Installing an Expansion Card."1038 Close the system. See "Closing the System."1039 Reconnect the system and peripherals to their power sources, and turn them on.103NIC Hardware Key1031 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.1032 Open the system. See "Opening the System."1033 Locate the ISCSI_KEY connector on the system board. See Figure 6-1.1044 Insert the NIC hardware key into the connector. See Figure 3-13.104Figure 3-13. Installing a NIC Hardware Key1045 Close the system. See "Closing the System."1046 Reconnect the system to power and restart the system.104Cooling Fans104Removing a Cooling Fan1051 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.1052 Open the system. See "Opening the System."1053 Disconnect the fan’s power cable from the system board. See Figure 3-14.1054 Remove the faulty fan by grasping the two blue touch points on the fan and sliding the fan from the fan assembly. See Figure 3-14.105Figure 3-14. Removing and Replacing a Fan105Replacing a Cooling Fan1061 Ensure that the fan is oriented correctly.1062 Slide the fan module into the fan assembly until the fan is fully seated. See Figure 3-14.1063 Connect the fan’s power cable to the power connector on the system board.1064 Close the system. See "Closing the System."106Removing the Fan Assembly1061 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.1062 Open the system. See "Opening the System."1063 Disconnect each fan’s power cable from the system board. See Figure 3-14.1064 Lift the two latches on the top of the fan assembly, then lift the fan assembly from the chassis.106Figure 3-15. Removing and Replacing the Fan Assembly107Replacing the Fan Assembly1071 Being careful not to pinch the cables connected to the backplane board, replace the fan assembly in the chassis, and close the two latches to secure the assembly.1072 Connect each fan’s power cable to the power connectors on the system board.1073 Close the system. See "Closing the System."108Removing the Plastic Fan Guide1081 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.1082 Open the system. See "Opening the System."1083 If necessary, remove the fan bracket. See "Removing the Fan Assembly" and place the fan assembly on a flat surface.1084 Remove the fan guide by toggling the two small pegs on the plastic guide out of the two holes in the fan assembly. For the location of the fan guide and latches see Figure 3-15.108Replacing the Plastic Fan Guide1081 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.1082 Open the system. See "Opening the System."1083 If necessary, remove the fan bracket. See "Removing the Fan Assembly" and place the fan assembly on a flat surface.1084 Replace the guide by aligning the 2 small pegs on the guide with the two holes in the fan bracket. See Figure 3-15.1085 Replace the fan bracket. See "Replacing the Fan Assembly."1086 Close the system. See "Closing the System."1087 Reconnect the system and peripherals to their power sources, and turn them on.108Optical Drive108Removing an Optical Drive1091 Remove the bezel. See "Removing and Replacing the Optional Front Bezel."1092 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.1093 Open the system. See "Opening the System."1094 Disconnect the cable connector labeled OPTICAL from the back of the drive.1095 To remove the drive carrier, press the release latch, then slide the carrier out of the chassis. See Figure 3-16.1096 Close the system. See "Closing the System."1097 Replace the front bezel, if applicable. See "Removing and Replacing the Optional Front Bezel."109Figure 3-16. Removing the Optical Drive110Installing an Optical Drive1101 Remove the bezel. See "Removing and Replacing the Optional Front Bezel."1102 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.1103 Open the system. See "Opening the System."1104 To remove the optical drive blank, press down on the blue release tab at the back of the blank and push the blank out of the system.1105 Align the optical drive with its opening in the front panel.1106 Slide in the optical drive until the latch snaps into place.1107 Connect the cable connector labeled OPTICAL to the back of the drive.1108 If not already done, connect the power cable to DVD_PWR and the interface cable to SATA_A on the system board. See Figure 6-1.1119 Replace the front bezel, if applicable. See "Removing and Replacing the Optional Front Bezel."11110 Reconnect the system and peripherals to their electrical outlets.111Integrated Storage Controller Card111Removing the Integrated Storage Controller Card1111 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1112 Open the system. See "Opening the System."1113 Disconnect the data cables from the controller card. See Figure 3-17.1114 If you are removing a battery-cached PERC controller, disconnect the RAID battery cable from the card.1115 Remove the card from the storage controller card slot:111a Grasp the expansion card by its edges, bend outward on both card- edge guides, and carefully remove the card from the expansion-card connector.112b With the blue card-edge guides still bent outwards, lift the side of the controller that is adjacent to the blue guide, and then remove the controller towards the front of the chassis.112Installing the Integrated Storage Controller Card1121 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1122 Open the system. See "Opening the System."1123 Install the controller card in the expansion slot on riser 1 labeled INT_STORAGE.112a Holding the card by its edges, with the card-edge facing the riser, insert one side of the card into the black card-edge guide...112b Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated and the plastic card guides fit over the edges of the card.1124 Connect the card to the SAS backplane:112a Connect the SAS data cable connector labelled "SAS_0" to the white SAS_0 connector on the card, and the connector labelled "SAS_1" to the black SAS_1 connector on the card. See Figure 3-17.112b Route the SAS data cable through the channel on the inner side of the chassis.112c Unlatch the fan assembly and lift it far enough out of the chassis to route the SAS cable along the inside of the chassis, und...113d Attach the connector labeled "SAS A" to connector SAS A on the backplane, and attach the connector labeled "SAS B" to connector SAS B on the backplane. See Figure 3-17.113Figure 3-17. Installing the Integrated Storage Controller Card1135 Close the system. See "Closing the System."1136 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.114RAID Battery114Removing a RAID Battery1141 Pull back gently on the edge of the battery bay and draw out the RAID battery from the battery carrier.1142 Disconnect the cable between the RAID battery and the PERC controller card.114Installing a RAID Battery1141 Connect the battery cable to the connector on the battery.1142 Locate the battery bay on the inner wall of the chassis next to the control panel board. See Figure 3-1.1143 Insert the battery into the battery holder.1144 Connect the battery cable to the battery connector on the RAID controller.114Removing the PERC 6/I Battery Cable1141 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1142 Open the system. See "Opening the System."1143 Disconnect the battery cable from the PERC controller. See Figure 3-17 for the battery connection location.1154 Remove the battery cable from the cable clip on the system board nearest PSU #2.1155 Follow the cable along the inside wall of the chassis.1156 Remove the fan bracket. See "Removing the Fan Assembly" on page 106.1157 Remove the fan cable from the plastic cable routing guide. It might be necessary to remove other cables from the routing guide.1158 Disconnect the battery cable from the RAID battery.115Installing the PERC 6/I Battery Cable1151 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1152 Open the system. See "Opening the System."1153 Remove the fan bracket. See "Removing the Fan Assembly" on page 106.1154 Connect the battery cable to the RAID battery.1155 Route the battery cable on the inside of the chassis wall through the plastic cable routing guide. If any other cables were removed from the routing guide, route those cables through the routing guide as well.1156 Route the cable on the inside of the chassis wall, place the cable in the cable clip nearest PSU #2.1157 Route the cable to the PERC controller and connect it to the battery connector on the PERC controller.1158 Replace the fan bracket. See "Replacing the Fan Assembly" on page 107.1159 Close the system. See "Closing the System."11510 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.115System Memory116General Memory Module Installation Guidelines116Mode-Specific Guidelines117Advanced ECC (Lockstep) Mode Support117Memory Mirroring Support117Optimizer (Independent Channel) Mode117Table 3-2. RDIMM Memory Configurations118Table 3-3. UDIMM Memory Configurations119Installing Memory Modules1201 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1202 Open the system. See "Opening the System."1203 Locate the memory module sockets. See Figure 6-1.1204 Press the ejectors on the memory module socket down and out, as shown in Figure 3-18, to allow the memory module to be inserted into the socket.1205 Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.120Figure 3-18. Installing and Removing a Memory Module1216 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket.1217 Press down on the memory module with your thumbs to lock the memory module into the socket.1218 Repeat step 4 through step 7 of this procedure to install the remaining memory modules. See Table 3-3.1219 Close the system. See "Closing the System."12110 Start up the system, press <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup screen.12111 If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through step 10 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets.12212 Run the system memory test in the system diagnostics. See "Running the System Diagnostics."122Removing Memory Modules1221 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1222 Open the system. See "Opening the System."1223 Locate the memory module sockets. See Figure 6-1.1224 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-18.1225 Close the system. See "Closing the System."122Processors122Removing a Processor1221 Prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system.1232 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1233 Open the system. See "Opening the System."1234 Open one of the heat-sink retention latches by pressing the end of the latch, moving it laterally, and lifting the latch upwards. See Figure 3-19.123Figure 3-19. Installing and Removing the Heat Sink1235 Wait 30 seconds for the heat sink to loosen from the processor.1236 Open the other heat-sink retention latch.1237 Gently lift the heat sink off of the processor and set the heat sink aside upside down (thermal grease side facing up).1248 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position. Rotate the lever 90 degrees upward until the processor is released from the socket. See Figure 3-20.1249 Rotate the processor shield upward and out of the way. See Figure 3-20.12410 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.124Figure 3-20. Installing and Removing a Processor125Installing a Processor1251 If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system.1252 If you are adding a second processor for the first time, remove the heatsink blank and the processor blank from the vacant processor socket. Removing the blanks is similar to removing a processor. See "Removing a Processor."1263 Unpack the processor if it has not been used previously.1264 Align the processor with the socket keys on the ZIF socket. See Figure 3-20.1265 Install the processor in the socket.126a With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor lightly in the socket.126b Close the processor shield.126c Rotate the socket release lever down until it snaps into place.1266 Install the heat sink.126a Using a clean lint-free cloth, remove any thermal grease from the heat sink.126b Open the grease packet included with the processor kit and apply a small amount (approximately 1.5 cm (.6 in) in diameter of thermal grease to the center of the top of the new processor.126c Place the heat sink on the processor. See Figure 3-20.126d Close the two heat-sink retention latches. See Figure 3-20.1267 Close the system. See "Closing the System."1268 Press <F2> to enter the System Setup program, and check that the processor information matches the new system configuration. See "Entering the System Setup Program."1269 Run the system diagnostics to verify that the new processor operates correctly.127System Battery127Replacing the System Battery1271 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1272 Open the system. See "Opening the System."127Figure 3-21. Replacing the System Battery1283 Locate the battery socket. See Figure 6-1.1284 Remove the system battery.128a Support the battery connector by pressing down firmly on the positive side of the connector.128b Press the battery toward the positive side of the connector and lift it up out of the securing tabs at the negative side of the connector.1285 Install the new system battery.128a Support the battery connector by pressing down firmly on the positive side of the connector.128b Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector.128c Press the battery straight down into the connector until it snaps into place.1286 Close the system. See "Closing the System."1287 Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.1288 Enter the System Setup program to confirm that the battery is operating properly. See "Entering the System Setup Program."1299 Enter the correct time and date in the System Setup program's Time and Date fields, and configure the other settings for your system.12910 Exit the System Setup program.129Control Panel Assembly12911 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.12912 Open the system. See "Opening the System."12913 Disconnect the display module cable from the control panel board. See Figure 3-22.12914 Using a knife or a small flat-blade screwdriver, insert the blade beneath the front panel of the display and slide the blade across the bottom to lift the panel outward. See Figure 3-22.12915 Bend the panel upward to allow access to the mounting screws.129Figure 3-22. Control Panel Removal13016 Using a T10 Torx driver, remove the two screws that secure the display module to the system chassis.13017 Remove the display module from the chassis cutout.130Installing the Control Panel Display Module1311 Insert the display module into the chassis cutout and secure with the two Torx screws. See Figure 3-22.1312 Attach the replacement panel to the front of the display module.1313 Connect the display module cable to the control panel board.1314 Close the system. See "Closing the System."1315 Reconnect the system to the power source and turn on the system and attached peripherals.131Removing the Control Panel Board1311 Turn off the system and attached peripherals and disconnect the system from the electrical outlet and peripherals.1312 Open the system. See "Opening the System."1313 Disconnect the display module cable from the control panel board. See Figure 3-22.1314 Disconnect the control panel cable and USB cable from the control panel board. See Figure 3-22.1315 If applicable, disconnect the Internal SD Module cable and remove the USB key from the control panel module.1316 Using a T8 Torx driver, remove the screw on the front panel located beneath the left USB connector. See Figure 3-22.1317 Using a T10 Torx driver, remove the three screws that secure the control panel board to the system chassis and remove the board.131Installing the Control Panel Board1321 Install the front panel screw in the screw hole located beneath the left USB connector. See Figure 3-22.1322 Install the control panel board in the system chassis and secure with the three Torx screws. See Figure 3-22.1323 Connect the display module cable to the control panel board.1324 Connect the control panel cable and USB cable to the control panel board.1325 If applicable, reconnect the Internal SD Module cable to the control panel board, and install the USB key.1326 Close the system. See "Closing the System."1327 Reconnect the system to the power source and turn on the system and attached peripherals.132SAS Backplane132Removing the SAS Backplane1321 If applicable, remove the bezel. See "Removing the Front Bezel."1322 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1323 Open the system. See "Opening the System."1324 Remove all hard drives. See "Removing a Hot-Swap Hard Drive."1325 Disconnect the power cable from the end of the SAS backplane.1336 Disconnect the SAS data cables from the backplane.1337 Remove the SAS backplane from the system:133a While pulling the two blue latches towards the front of the system, slide the backplane upward. See Figure 3-23.133b When the backplane cannot slide upward any farther, pull the backplane toward the back of the system to remove it from the retention hooks.133c Lift the board out of the system, being careful to avoid damaging components on the face of the board.133d Place the SAS backplane face down on a work surface.133Figure 3-23. Removing and Installing a SAS Backplane134Installing a SAS Backplane1351 Install the SAS backplane:135a Lower the backplane into the system, being careful to avoid damaging components on the face of the board.135b Align the slots in the backplane with the retention hooks on the back of the drive bays, then move the backplane forward until the retention hooks fit through the slots in the backplane. See Figure 3-23.135c Slide the backplane downward until the two blue retention latches snap into place.1352 Connect the SAS data and power cables to the SAS backplane.1353 If you removed the fan assembly to improve access to the SAS backplane, replace the fan assembly now. See "Replacing a Cooling Fan."1354 Install the hard drives in their original locations.1355 Close the system. See "Closing the System."1356 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.135System Board135Removing the System Board1351 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1352 Open the system. See "Opening the System."1353 Remove the power supply(s). See "Removing a Power Supply."1364 Remove all expansion cards and the integrated storage controller card. See "Removing an Expansion Card" and "Removing the Integrated Storage Controller Card."1365 Remove the two expansion-card risers. See "Removing an Expansion-Card Riser."1366 If installed, remove the iDRAC6 Enterprise card. See "Removing an iDRAC6 Enterprise Card."1367 If installed, remove the NIC hardware key from the system board. See "NIC Hardware Key."1368 Disconnect and remove the fan assembly. See "Cooling Fans."1369 Disconnect all cables from the system board.13610 Remove the system board assembly:136a Pull up the spring-loaded blue retention pin located in the center of the system board, and then slide the system board assembly toward the front end of the chassis.136b Grasp the system board assembly by the blue and black storage card guides, or the edges of the system board tray, and lift the assembly from the chassis. See Figure 3-24.136Figure 3-24. Removing and Installing the System Board137Installing the System Board1381 Unpack the new system board and remove the label placard that is inserted in the memory module socket.1382 Remove the labels from the placard and affix them to the system information panel on the front of the system. See Figure 1-1.1383 Transfer the processors and heat sinks to the new system board. See "Removing a Processor" and "Installing a Processor."1384 Remove the memory modules and transfer them to the same locations on the new board. See "Removing Memory Modules" and "Installing Memory Modules."1385 Install the new system board:138a Holding the system board by the edges of the system board tray, lower the right side of the system board into the chassis.138b Slowly lower the left side of the system board into the chassis.138c Slightly lift up the front of the system board and maneuver the system board to the bottom of the chassis until it lays completely flat.138d Ensure that all retention hooks on the bottom of the chassis are inserted into the retention slots on the system board. See Figure 3-24.138e Push the system board toward the back of the chassis until the blue retention pin snaps into place.1386 Transfer the NIC hardware key. See "NIC Hardware Key."1387 Connect the cables in the order listed below (see Figure 6-1 for the locations of the connectors on the system board):1388 Replace the expansion-card risers. See "Replacing an Expansion-Card Riser."1389 Install all expansion cards. See "Installing an Expansion Card."13910 Reinstall the integrated storage controller card. See "Installing the Integrated Storage Controller Card."13911 If applicable, reconnect the RAID battery cable to the PERC controller card.13912 If applicable, reinstall the iDRAC6 Enterprise card. See "Installing an iDRAC6 Enterprise Card."13913 Replace the fan assembly. See "Cooling Fans."13914 Close the system. See "Closing the System."13915 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.13916 Replace the bezel. See "Removing and Replacing the Optional Front Bezel."139Troubleshooting Your System141Safety First-For You and Your System141Troubleshooting System Startup Failure141Troubleshooting External Connections141Troubleshooting the Video Subsystem1421 Check the system and power connections to the monitor.1422 Check the video interface cabling from the system to the monitor.1423 If two monitors are attached to the system, disconnect one monitor. The system supports only one monitor attached to either the front or rear video connector.1424 Try using a monitor that is known to be working.1425 Run the appropriate online diagnostic test. See "Running the System Diagnostics."142Troubleshooting a USB Device1421 Use the following steps to troubleshoot a USB keyboard and/or mouse. For other USB devices, go to step 2.142a Disconnect the keyboard and mouse cables from the system briefly and reconnect them.142b Connect the keyboard/mouse to the USB port(s) on the opposite side of the system.142c Replace the keyboard/mouse with another working keyboard/mouse.1422 Power down all attached USB devices and disconnect them from the system.1423 Reconnect and power on each USB device one at a time.1424 If a device causes the same problem, power down the device, replace the USB cable if applicable, and power up the device.143Troubleshooting a Serial I/O Device1431 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1432 Swap the serial interface cable with a working cable, and turn on the system and the serial device.1433 Turn off the system and the serial device, and swap the device with a comparable device.1434 Turn on the system and the serial device.143Troubleshooting a NIC1431 Run the appropriate online diagnostic test. See "Running the System Diagnostics."1432 Restart the system and check for any system messages pertaining to the NIC controller.1433 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes."1434 Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's documentation.1445 Enter the System Setup program and confirm that the NIC ports are enabled. See "Integrated Devices Screen."1446 Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission speed and duplex. See the documentation for each network device.1447 Ensure that all network cables are of the proper type and do not exceed the maximum length.144Troubleshooting a Wet System1441 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1442 Open the system. See "Opening the System."1443 Disassemble components from the system. See "Installing System Components."1444 Let the system dry thoroughly for at least 24 hours.1455 Reinstall the processors and heat sinks, memory modules, power supplies, and fan assembly. See "Installing System Components."1456 Close the system. See "Closing the System."1457 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.1458 If the system starts properly, shut down the system and reinstall all of the remaining components that you removed. See "Installing an Expansion Card."1459 Run the appropriate online diagnostic test. See "Running the System Diagnostics."145Troubleshooting a Damaged System1451 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1452 Open the system. See "Opening the System."1453 Ensure that the following components are properly installed:1454 Ensure that all cables are properly connected.1465 Close the system. See "Closing the System."1466 Run the system board tests in the system diagnostics. See "Running the System Diagnostics."146Troubleshooting the System Battery1461 Re-enter the time and date through the System Setup program. See "Using the System Setup Program and UEFI Boot Manager."1462 Turn off the system and disconnect it from the electrical outlet for at least one hour.1463 Reconnect the system to the electrical outlet and turn on the system.1464 Enter the System Setup program.146Troubleshooting Power Supplies1461 Identify the faulty power supply by the power supply's status indicator. See "Power Indicator Codes."1462 Reseat the power supply by removing and reinstalling it. See "Power Supplies."1473 If the problem persists, see "Getting Help."147Troubleshooting System Cooling Problems147Troubleshooting a Fan1481 Locate the faulty fan indicated by the LCD panel or the diagnostic software.1482 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1483 Open the system. See "Opening the System."1484 Reseat the fan's power cable.1485 Close the system and restart it.1486 If the fan does not function, turn off the system and install a new fan. See "Cooling Fans."1487 Restart the system.148Troubleshooting System Memory1481 If the system is operational, run the appropriate online diagnostic test. See "Running the System Diagnostics."1482 If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds and then reconnect the system to power.1483 Turn on the system and attached peripherals and note any messages on the screen or LCD panel.1494 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen." Make any changes to the memory settings, if needed.1495 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1496 Open the system. See "Opening the System."1497 Check the memory channels and ensure that they are populated correctly. See "General Memory Module Installation Guidelines."1498 Reseat the memory modules in their sockets. See "Installing Memory Modules."1499 Close the system. See "Closing the System."14910 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.14911 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen."14912 Turn off the system and attached peripherals, and disconnect the system from the power source.14913 Open the system. See "Opening the System."14914 If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module.14915 To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module of the same type and capacity. See "Installing Memory Modules."14916 Close the system. See "Closing the System."14917 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.15018 As the system boots, observe any error message that appears on the screen or the LCD panel on the front of the system.15019 If the memory problem is still indicated, repeat step 12 through step 18 for each memory module installed.150Troubleshooting an Internal SD Card1501 Enter the System Setup program and ensure that the internal SD card port is enabled. See "Integrated Devices Screen."1502 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1503 Open the system. See "Opening the System."1504 Locate the SD card and reseat it. See "Removing an Internal SD Flash Card" and "Installing an Internal SD Flash Card."1505 Reseat the Internal SD module cable. See "Installing the Internal SD Module."1506 Check that the cable leading from the internal SD module to the control panel is installed correctly. See "Installing the Internal SD Module."1507 Close the system. See "Closing the System."1508 Turn on the system and attached peripherals and check if the SD card is functioning.1509 If the problem is not resolved, repeat step 2 and step 3.15010 Insert a different SD card that you know works properly.15011 Close the system. See "Closing the System."15012 Turn on the system and attached peripherals and check if the SD card is functioning.151Troubleshooting an Internal USB Key1511 Enter the System Setup program and ensure that the USB port is enabled. See "Integrated Devices Screen."1512 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1513 Open the system. See "Opening the System."1514 Locate the internal USB key and reseat it. See "Internal USB Memory Key."1515 Close the system. See "Closing the System."1516 Turn on the system and attached peripherals and check if the USB key is functioning.1517 Repeat step 2 and step 3.1518 Insert a different USB key that you know works properly.1519 Close the system. See "Closing the System."15110 Turn on the system and attached peripherals and check if the USB key is functioning.151Troubleshooting an Optical Drive1511 If applicable, remove the bezel. See "Removing the Front Bezel."1522 Try using a different DVD.1523 Ensure that the device drivers for the optical drive are installed and are configured correctly1524 Enter the System Setup program and ensure that the integrated SATA controller and the drive’s SATA port are enabled. See "Using the System Setup Program and UEFI Boot Manager."1525 Run the appropriate online diagnostic test. See "Running the System Diagnostics."1526 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1527 Open the system. See "Opening the System."1528 Ensure that the interface/power cable is securely connected to the optical drive and to the system board.1529 Ensure that the power cable is properly connected to the drive.15210 Close the system. See "Closing the System."15211 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.152Troubleshooting Hard Drives1521 Run the appropriate online diagnostic test. See "Running the System Diagnostics."1522 If applicable, remove the bezel. See "Removing the Front Bezel."1533 If your system has a SAS or PERC controller and your hard drives are configured in a RAID array, perform the following steps.153a Restart the system and enter the host adapter configuration utility program by pressing <Ctrl><R> for a PERC controller or <Ctrl><C> for a SAS controller card.153b Ensure that the hard drive(s) have been configured correctly for the RAID array.153c Take the hard drive offline and then reseat the hard drive. See "Removing a Hot-Swap Hard Drive."153d Exit the configuration utility and allow the system to boot to the operating system.1534 Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information.1535 Restart the system, enter the System Setup program, and verify that the controller is enabled and the drives appear in the System Setup program. See "Using the System Setup Program and UEFI Boot Manager."153Troubleshooting a SAS Controller153.1531 Run the appropriate online diagnostic test. See "Running the System Diagnostics."1532 Enter the System Setup program and ensure that the SAS or PERC controller is enabled. See "Using the System Setup Program."1533 Restart the system and press the applicable key sequence to enter the configuration utility program:1544 Check the configuration settings, make any necessary corrections, and restart the system.1545 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.1546 Open the system. See "Opening the System."1547 Ensure that the controller card is firmly seated into the expansion card connector. See "Installing the Integrated Storage Controller Card."1548 If you have a battery-cached PERC controller, ensure that the RAID battery is properly connected and, if applicable, the memory module on the PERC card is properly seated.1549 Verify that the cable connections between the SAS backplane and the integrated storage controller are correct. See "Installing a SAS Backplane."15410 Ensure that the cables are firmly connected to the SAS controller and the backplane board.15411 Close the system. See "Closing the System."15412 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.154Troubleshooting an External Tape Drive1541 Try using a different tape cartridge.1542 Ensure that the device drivers for the tape drive are installed and are configured correctly. See your tape drive documentation for more information about device drivers.1553 Reinstall the tape-backup software as instructed in the tape-backup software documentation.1554 Ensure that the tape drive’s interface cable is fully connected to the tape drive and the external port on the controller card.1555 Run the appropriate online diagnostics tests. See "Running the System Diagnostics."1556 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1557 Open the system. See "Opening the System."1558 Reseat the controller card in the expansion card slot.1559 Close the system. See "Closing the System."15510 Reconnect the system to the electrical outlet, and turn on the system, including attached peripherals.155Troubleshooting Expansion Cards1551 Run the appropriate online diagnostic test. See "Running the System Diagnostics."1562 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1563 Open the system. See "Opening the System."1564 Verify that the installed expansion cards meet the installation guidelines in Table 3-1.1565 Ensure that each expansion-card riser is firmly seated in its connector. See "Replacing an Expansion-Card Riser."1566 Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card."1567 Close the system. See "Closing the System."1568 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.1569 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.15610 Open the system. See "Opening the System."15611 Remove all expansion cards installed in the system. See "Removing an Expansion Card."15612 Close the system. See "Closing the System."15613 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.15614 Run the appropriate online diagnostic test.15615 For each expansion card you removed in step 11, perform the following steps:156a Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.156b Open the system. See "Opening the System."156c Reinstall one of the expansion cards.156d Close the system. See "Closing the System."157e Run the appropriate diagnostic test.157Troubleshooting the Processors1571 Run the appropriate online diagnostics test. See "Running the System Diagnostics."1572 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1573 Open the system. See "Opening the System."1574 Ensure that each processor and heat sink are properly installed. See "Removing a Processor."1575 Close the system. See "Closing the System."1576 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.1577 Run the appropriate online diagnostic test.1578 For systems with multiple processors, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.1579 Open the system. See "Closing the System."15710 Remove processor 2. See "Removing a Processor."15711 Close the system. See "Closing the System."15712 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.15813 Run the appropriate online diagnostic test.15814 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.15815 Open the system. See "Closing the System."15816 Replace the processor with the processor you removed in step 10. See "Installing a Processor."15817 Repeat step 11 through step 13.158Running the System Diagnostics159Using Dell™ PowerEdge™ Diagnostics159System Diagnostics Features159When to Use the System Diagnostics160Running the System Diagnostics1601 As the system boots, press <F10>.1602 Select Diagnostics from the System Services menu.1603 Select Launch Diagnostics.1604 From the Diagnostics main menu, select Run Diags, or select MpMemory if you are troubleshooting memory.160System Diagnostics Testing Options161Using the Custom Test Options161Selecting Devices for Testing161Selecting Diagnostics Options161Viewing Information and Results162Jumpers and Connectors163System Board Jumpers163Table 6-1. System Board Jumper Settings163Disabling a Forgotten Password1631 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1642 Open the system. See "Opening and Closing the System."1643 Move the password jumper to the "disabled" position to clear the password. See Table 6-1.1644 Close the system.1645 Reconnect your system and peripherals to their electrical outlets, and turn on the system.1646 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.1647 Open the system. See "Opening and Closing the System."1648 Move the password jumper back to the enabled position to restore the password function. See Table 6-1.1649 Close the system.16410 Reconnect your system and peripherals to their electrical outlets, and turn on the system.16411 Assign a new system and/or setup password.164System Board Connectors164Figure 6-1. System Board Connectors165Table 6-2. System Board Connectors166Getting Help167Contacting Dell1671 Visit support.dell.com.1672 Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.1673 Click Contact Us on the left side of the page.1674 Select the appropriate service or support link based on your need.1675 Choose the method of contacting Dell that is convenient for you.167Glossary169Index179Размер: 5,0 МБСтраницы: 184Язык: EnglishПросмотреть