Philips 238 用户手册

Troubleshooting

PROBLEM

SOLUTION

The phone does not

switch on.

Check if the battery is correctly inserted (big arrow facing

you and pointing to the top) and/or charge the phone

until the battery icon has stopped flashing.

The display shows

"BLOCKED" when

you switch on.

Somebody tried to use your phone but didn’t know the PIN

code nor the unblocking code (PUK). Contact your service

provider.

The

and

symbols are not

displayed.

The network connection is lost. Either you are in a radio

shadow (in a tunnel or between tall buildings) or you are

outside the network coverage area. Try from another

place or contact your network operator for assistance or

information about the network.

The display doesn't

respond (or

responds slowly) to

key pushes.

The display responds more slowly at very low

temperatures. This is normal and does not affect the

operation of the phone. Take the phone to a warmer

place and try again.

In other cases please contact your phone supplier.

When charging the

battery, the battery

icon shows no bars

and the outline is

flashing.

Only charge the battery in an environment where the

temperature does not go below 0°C (32°F) or above 50°C

(113°F).

In other cases please contact your phone supplier.

When attempting to

use a feature in the

menu, the mobile

displays

not

allowed

Many features are network dependent. They are only

available, therefore, if the network or your subscription

supports them. Please contact your subscription provider

for more information.