Black Box A/C-7P RO 用户手册
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A/C-7P RO, A/C-7S RO
7.4 Problem Resolution Guide
The following is a general guide to
resolve common problems that may
occur. Please refer to this guide
before contacting technical support.
resolve common problems that may
occur. Please refer to this guide
before contacting technical support.
Table 7-1. Problem Resolution Guide.
Problem or Message
Probable Cause
Action
“Host Line Sync” LED is not
Host is not operating
Check host system.
on when connected to the host
Damaged or improper
Check host cabling
cabling
for damage or
improper connection.
“Printer Online” LED is off
Printer not in a ready
Make sure printer
when printer is connected
status
is on line, has paper,
etc.
Printer fault such as
Make sure the printer
paper out, paper jam,
has paper, is clear of
etc.
jams, etc.
Damaged or loose
Check printer cable
printer cable
for damage or
improper connection.
Printer loses host
Improper or damaged
Check host cabling
communication (drops off
cabling
for improper
line)
connections or
damage.