Concord Camera 3043 用户手册

44

GETTING HELP

Please refer to the Troubleshooting section  first, as it contains some of the most common problems 

that users encounter. 

For problems that are not listed in the Troubleshooting section, please visit our customer support 

website at www.concord-camera.com to view the Frequently Asked Questions (FAQ) by clicking the 

appropriate camera model picture in the “Camera Support” Section. Most of the latest support issues 

are posted and answered in the FAQ section. If the problem you are encountering is not listed either 

in the troubleshooting section of this User’s Guide or the FAQ section on our website, you can also 

E-mail us by clicking the E-mail address link to the customer support center in the “Camera Support” 

Section.

If you have questions concerning the operation of the camera or software installation that are not listed 

either in the troubleshooting section of this User’s Guide or the FAQ section on our website, feel free 

to speak to or email a customer service representative. Before emailing or calling us, please have the 

following information ready:

Name of camera model 

Operating System

Camera Serial Number 

Computer Maker and Model   

 

Exact Error message received