Kodak EX-1011 用户手册

 28

For step-by-step product support, visit 

select Interactive Troubleshooting & Repairs.

Frame does not 
turn on.

■

Make sure the power cable is securely connected (

).

■

Make sure you are using the power cable that was included with 
your frame.

■

Make sure the power switch on the frame is On (

Remote control does 
not function.

■

Check the battery in the remote.

■

Make sure the power switch on the frame is On (

Frame does not 
recognize memory 
card.

■

Purchase a certified SD/MMC card.

■

Insert a card into the slot, then push to seat (

Frame freezes up.

■

Use a pen or other slim object to press the recessed reset button 
on the back of the frame (

). 

Cannot copy pictures to my 
computer.

■

Make sure your computer is on.

■

Make sure the USB cable is securely connected (

■

Make sure the power switch on the frame is On (

Cannot see my frame as a 
removable drive.