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Chapter 2: Accessing CC-SG 
 
6
 
 
JRE Incompatibility 
If you do not have the minimum required version of JRE installed on your 
client computer, you will see a warning message before you can access 
the CC-SG Admin Client. The JRE Incompatibility Warning window 
opens when CC-SG cannot find the required JRE file on your client 
computer.  
If you see the JRE Incompatibility Warning window, select the JRE 
version that is appropriate for your client computer and install it, or you 
can continue without installing a new JRE version. 
You must launch CC-SG again once JRE is installed. 
Administrators can configure the JRE minimum version that is 
recommended and the message that appears in the JRE Incompatibility 
Warning window. See 
Configuring Custom JRE Settings
 (on page 
223). 
 
Thick Client Access 
The CC-SG thick client allows you to connect to CC-SG by launching a 
Java Web Start application instead of running an applet through a web 
browser. The advantage of using the thick client instead of a browser is 
that the client can outperform the browser in terms of speed and 
efficiency. The minimum Java version required for running the thick client 
is 1.5.0.10. 
 
Install the Thick Client 
 
To download the thick client from CC-SG: 
1.  Launch a web browser and type this URL:  
http(s)://<IP_address>/install
 where <IP_address> is 
the IP address of the CC-SG. 
ƒ  If a security warning message appears, click Start to continue the 
download. 
2.  When the download is complete, a new window in which you can 
specify the CC-SG IP address opens. 
3.  Type the IP address of the CC-SG unit you want to access in the IP 
to Connect field. Once you have connected, this address will be 
available from the IP to Connect drop-down list. The IP addresses 
are stored in a properties file that is saved to your desktop. 
4.  If the CC-SG is configured for secure browser connections, you must 
select the Secure Socket Layer (SSL) checkbox. If the CC-SG is not 
configured for secure browser connections, you must deselect the 
Secure Socket Layer (SSL) checkbox. This setting must be correct 
or the thick client will not be able to connect to CC-SG.