Raritan Computer Home Security System 用户手册

 

Appendix G: Diagnostic Utilities 

 

ƒ  Capture the Memtest86+ screen containing the memory errors 

and contact Raritan Technical Support for assistance. 

ƒ  Shut down CC-SG and re-install the memory DIMM modules to 

ensure the contact is good. Then perform the Memtest86+ 
diagnostic to verify if the memory issue is resolved. 

 

1. Press 

Esc. 

2.  CC-SG will reset and reboot. 

 

Although enabling the debug mode is extremely helpful for 
troubleshooting, it may impact the CC-SG operation and performance. 
Therefore, you should enable the debug mode only when Raritan 
Technical Support instructs you to do so. You must turn off the debug 
mode after finishing the troubleshooting. 

 

1.  Using a supported Internet browser, type this URL: 

http(s)://<IP_address>:8080/jmx-console/

 where 

<IP_address>

 is the IP address of the CC-SG. For example, 

https://10.20.3.30:8080/jmx-console/

. 

2.  Type admin in the Username field. 

3.  Type the Super-User password in the Password field. 

4.  Scroll down until you see com.raritan.cc.bl.logger. 

5.  Click this hyperlink: service=LoggerService. A list of debug 

options appear on the screen. 

6.  Change the value of the debug option that the Raritan Technical 

Support requests from INFO to DEBUG. 

7.  Click Apply Changes at the bottom of the window. 

8.  Reproduce the problem and 

 (see "Take a System 

 

1.  Open the debug options window by following the first 4 steps of the 

previous section. 

2.  Change the value of the debug option from DEBUG to INFO. 

3.  Click Apply Changes at the bottom of the window.